Training and Content Developer

2 days ago

Vadodara, Gujarat, India beBeeProfessional Full time ₹ 12,00,000 - ₹ 18,00,000

As a Training and Content Professional, you will design and deliver impactful training programs that elevate the team's ability to manage customer interactions effectively.

About the Role

The ideal candidate will bring a strong background in vendor governance, training delivery, content creation, and soft skills coaching. This role is critical for a collaborative, proactive individual who excels at communication, demonstrates integrity, and thrives in a dynamic setting.

Key Responsibilities:
  • Design and Deliver Training Programs: Create comprehensive training modules for new hires and tenured employees, focusing on customer experience, communication, and process excellence.
  • Vendor Governance: Manage training partnerships with outsourced vendors, monitor delivery quality, and ensure alignment with internal standards and SLAs.
  • Content Development: Develop high-impact training materials, including presentations, handbooks, and e-learning content tailored to business needs.
  • Training Batch Management: Oversee end-to-end execution of training batches, ensuring timely delivery and measurable outcomes.
  • Performance Evaluation: Measure training effectiveness using feedback, assessments, and business KPIs; continuously optimize content and delivery approach.
  • Stakeholder Collaboration: Work closely with operations, quality, process teams to identify training needs and support performance improvement initiatives.
  • Soft Skills Facilitation: Conduct engaging and interactive soft skills sessions that elevate the team's ability to manage customer interactions effectively.
  • Reporting and Documentation: Maintain training records, generate reports, and present updates to leadership as required.

  • Training Content Developer

    1 week ago

    Vadodara, Gujarat, India beBeeInstructionalDesigner Full time ₹ 15,00,000 - ₹ 22,50,000

    Job OverviewThis high-visibility role involves leading the end-to-end development of training content that meets audience needs, performance goals, and learning objectives.The ideal candidate will design accessible and engaging learning experiences using modern tools and formats such as eLearning, instructor-led sessions, simulations, job aids, and videos.A...

  • Lead - Training & Content

    1 day ago

    Vadodara, Gujarat, India redBus Full time

    We are looking for an experienced and driven Training Lead to design, deliver, and govern impactful training programs in a fast-paced E-Commerce and BPO customer experience environment. The ideal candidate will bring a strong background in vendor governance, training delivery, content creation, and soft skills coaching will be a plus along with a deep...

  • Lead - Training & Content

    1 week ago

    Vadodara, Gujarat, India redBus Full time

    We are looking for an experienced and driven Training Lead to design, deliver, and govern impactful training programs in a fast-paced E-Commerce and BPO customer experience environment. The ideal candidate will bring a strong background in vendor governance, training delivery, content creation, and soft skills coaching will be a plus along with a deep...

  • Lead - Training & Content

    2 weeks ago

    Vadodara, Gujarat, India redBus Full time

    We are looking for an experienced and driven Training Lead to design, deliver, and govern impactful training programs in a fast-paced E-Commerce and BPO customer experience environment. The ideal candidate will bring a strong background in vendor governance, training delivery, content creation, and soft skills coaching will be a plus along with a deep...

  • Lead - Training & Content

    1 day ago

    Vadodara, Gujarat, India redBus Full time

    We are looking for an experienced and driven Training Lead to design, deliver, and govern impactful training programs in a fast-paced E-Commerce and BPO customer experience environment. The ideal candidate will bring a strong background in vendor governance, training delivery, content creation, and soft skills coaching will be a plus along with a deep...

  • Training Specialist

    2 days ago

    Vadodara, Gujarat, India beBeeCoaching Full time ₹ 9,00,000 - ₹ 12,00,000

    Key Performance Indicators:Training Program ManagementDevelopment and Execution of Communication, Email Etiquette, Customer Handling, Conflict Resolution, Time Management, Team Collaboration, and Leadership Essentials Training Programs.Conducting New Hire Induction Training and Refresher Sessions for Business Process Outsourcing (BPO) Employees.Needs...

  • Training and Development

    2 days ago

    Vadodara, Gujarat, India Newen Systems Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    To conceptualize, formulate, Initiate, and implement all Training & Development activities for shopfloor technicians who are basically ITIs.Develop and streamline entire training and Development process.Preparing skill matrix for Technician. Required Candidate profileCandidate should have experience in Technical Training specifically for shop floor...

  • Instructional Content Developer Specialist

    5 days ago

    Vadodara, Gujarat, India beBeeContent Full time ₹ 8,00,000 - ₹ 10,00,000

    Job DescriptionInstructional Content Developer SpecialistRole Overview:We are seeking a highly skilled and reliable Instructional Content Developer Specialist to join our Learning Development team. This onsite role combines expert instructional content development with dynamic live facilitation. You'll be responsible for creating accessible, modern learning...

  • Sales Training Development Specialist

    2 days ago

    Vadodara, Gujarat, India beBeeTraining Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Training Development SpecialistDepartment: Sales Learning and Development TeamKey Responsibilities:Conduct training needs analysis for the sales team in collaboration with senior business leaders.Identify skill and competency gaps and recommend effective training interventions.Prepare comprehensive annual training plans and calendars for the sales...

  • Corporate Training Specialist

    5 days ago

    Vadodara, Gujarat, India beBeeDevelopment Full time ₹ 12,00,000 - ₹ 13,50,000

    Learning and Development ProfessionalThis role focuses on creating, executing, and maintaining comprehensive training programs across multiple properties to ensure uniform excellence in service, operational efficiency, and brand compliance.Design, develop, and deliver foundational training programs for onboarding, brand standards, guest service, compliance,...