Transportation Service Coordinator

1 day ago


Jaipur, Rajasthan, India beBeeConsultant Full time ₹ 48,00,000 - ₹ 72,00,000
Travel Consultant Agent Job Description

The role of a Travel Consultant Agent is to ensure seamless and efficient ground transportation services worldwide. Our team is built on core values that drive our mission to empower local fleets with reliable services.

We are seeking an experienced candidate to manage interactions with drivers and fleets, enforcing high service standards and maintaining detailed records of these interactions.

Key responsibilities include:

  • Managing Interactions: Coordinate with drivers and fleets to resolve issues and ensure timely delivery of services.
  • Service Standards: Enforce high service standards, ensuring customer satisfaction and loyalty.
  • Record Keeping: Maintain accurate and detailed records of interactions for future reference.
  • Relationship Building: Develop strong relationships with suppliers and stakeholders to enhance service delivery.
  • Customer Support: Provide exceptional customer service support to customers.

Requirements:

To succeed in this role, you must possess the following skills and qualifications:

  • Experience: A minimum of 2 years of experience as a customer support representative or similar environment.
  • Skills: Strong operational and analytical skills, excellent English verbal and written communication skills, proficiency with Microsoft Office Suite, and ability to accommodate a full-time schedule and prioritize tasks effectively.
  • Industry Knowledge: Experience working in Tourism & Travel sector or Ground Transportation industry (preferred).

Why Join Us?

We offer a dynamic and supportive work environment where you can grow professionally and personally. If you are passionate about delivering exceptional customer experiences and have a knack for building strong relationships, we encourage you to apply for this exciting opportunity.



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