Luxury Travel Experience Designer
3 weeks ago
As an EMTRoyale Consultant, you will be a vital part of our team responsible for crafting exceptional, bespoke travel experiences for high net worth individuals (HNIs). This role demands a thorough understanding of upscale travel destinations, a keen insight into the unique needs of affluent travelers, and a commitment to providing superior travel advice and service. The EMTRoyale Consultant embodies our values of Creativity, Curiosity, Customer Focus, and Continuous Improvement, driving innovative solutions that meet the elevated expectations of our discerning clients.
Key Responsibilities:
• Design customized travel itineraries based on individual client profiles, preferences, and luxury standards.
• Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide.
• Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business.
• Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings.
• Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates.
• Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client.
• Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the client's needs and expectations.
• Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences.
• Gather client feedback to refine and enhance the travel offerings and service delivery continuously.
• Stay informed about the global travel industry's trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth.
Preferred Candidate Profile
• Experience: Minimum of 6-10 years in client-facing roles, preferably in the luxury travel sector.
• Educational Qualification: Bachelor's degree in travel, tourism, business, or a related field.
• Luxury Travel Knowledge: Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders.
• Interpersonal Skills: Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members.
• Analytical Abilities: Proficient in assessing client needs, market trends, and designing appropriate travel solutions.
• Technological Proficiency: Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software.
• Sales Expertise: Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market.
• Cultural Sensitivity: Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers.
• Personal Traits: Creative, curious, customer-focused, and continuously striving for improvement.
What We Offer
A competitive salary of $100,000 - $150,000 per annum, depending on experience, plus a comprehensive benefits package and opportunities for professional growth and development.
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