Digital Workplace Solutions Architect

Join our team as a Workplace Solutions Developer to drive digital transformation and enhance the employee experience. This exciting role involves designing and implementing automation solutions, AI integrations, and workplace orchestration to streamline business processes and improve productivity.
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As a key member of our team, you will be responsible for developing automation workflows using Microsoft Power Automate (Power Platform) and custom apps using Power Apps to digitize and streamline processes. You will also build and enhance interactive dashboards and analytics solutions using Power BI for data-driven decision-making.

In addition to these responsibilities, you will create, configure, and deploy Copilot-based AI agents for productivity, insights, and self-service use cases. Low-code/nocode platform, orchestration

You will integrate AI models (including Azure OpenAI Service) into enterprise workflows for enhanced decision-making and automation. Moreover, you will implement intelligent orchestration to connect different workplace systems (e.g., Microsoft 365, ServiceNow, Azure services) for a unified employee experience.

We are seeking an experienced professional with a proven track record of building automation solutions, AI integrations, and workplace orchestration in enterprise environments. If you have a strong understanding of Microsoft 365 ecosystem, endpoint management, collaboration tools, automation/orchestration, and security compliance, we encourage you to apply.

Key Responsibilities:

• Develop automation workflows using Microsoft Power Automate (Power Platform) and custom apps using Power Apps to digitize and streamline processes.
• Build and enhance interactive dashboards and analytics solutions using Power BI for data-driven decision-making.
• Create, configure, and deploy Copilot-based AI agents for productivity, insights, and self-service use cases. Low-code/nocode platform, orchestration
• Integrate AI models (including Azure OpenAI Service) into enterprise workflows for enhanced decision-making and automation.
• Implement intelligent orchestration to connect different workplace systems (e.g., Microsoft 365, ServiceNow, Azure services) for a unified employee experience.

Required Skills & Qualifications:

• 7+ years in Digital Workplace, End User Computing or Automation/AI Solutions development.
• Proven track record of building automation solutions, AI integrations, and workplace orchestration in enterprise environments.
• Strong understanding of Microsoft 365 ecosystem, endpoint management, collaboration tools, automation/orchestration, and security compliance.
• Exceptional communication, conflict resolution, and decision-making capabilities.
• Candidate should be having knowledge and working experience on listed core technical skillset or technology domains:
• Automation & AI: Power Platform (Power Automate, Power Apps), Azure Logic Apps, infrastructure automation (ARM Templates, Terraform), workflow orchestration patterns and Microsoft Copilot agent creation and integrations.
• Monitoring: Digital Experience Monitoring tools (e.g., Lakeside SysTrack, Nexthink) for endpoint telemetry and user experience metrics.
• AI/Assistive Technologies: Copilot integrations, AI agent enablement (e.g., custom copilots for workplace scenarios), and incorporation of generative AI functionality into productivity workflows.
• Scripting and Automation Framework: PowerShell scripting for automation of repetitive tasks and Git/GitHub for source control of automation scripts and workflows.
• Observability & Analytics: Microsoft Fabric, Power BI, Azure Monitor, log management, telemetry-driven decision making.
• Cloud & Infrastructure: Core understanding of cloud platforms (Azure required, AWS/GCP advantageous), hybrid connectivity patterns, virtual desktop infrastructure (e.g., Azure Virtual Desktop, Citrix).
• Service Management & Tooling: Understanding on ITSM platforms (e.g., ServiceNow), incident/change/problem management processes.

Benefits:

• Competitive salary package.
• Opportunity to work with cutting-edge technologies and innovations.
• Collaborative and dynamic work environment.

Others:

• Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.

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