E-commerce Operations Manager

5 days ago


Delhi, Delhi, India Frontech Private Limited Full time

We are seeking a seasoned E-commerce professional to spearhead our sales planning and strategy for various marketplaces. The ideal candidate will be responsible for driving sales targets and ensuring profitability across all platforms.

Key Responsibilities:

  • Sales Planning and Strategy: Develop and implement sales strategies that align with business objectives, ensuring maximum revenue and profitability.
  • Marketplace Management: Oversee product listings, mapping, returns, payments, claims, and other issues on multiple marketplaces.
  • Performance Monitoring: Maintain records of pricing, sales, and activity reports for all marketplaces, providing data-driven insights to inform business decisions.
  • Data Analytics: Leverage MIS, reporting, and data analytics tools to drive business growth and optimize marketplace performance.
  • Content Creation: Collaborate with graphic designers to create engaging content and images for listings.
  • Fulfillment and Compliance: Ensure seamless fulfillment and timely compliance on portals by coordinating with logistics teams.
  • Team Collaboration: Work closely with the logistics team to ensure proper supply at warehouses and manage relationships with graphic designers.

Requirements:

  • Qualification: Graduate in any stream
  • Experience: Minimum 3 years of experience in e-commerce operations or a related field
  • Skills:
    • Expertise in cataloging (listings, A+, variations)
    • Problem-solving skills for account health and catalogue health
    • Working knowledge of Amazon, Shopify, and Flipkart
    • FBF and FBA knowledge, including shipment inwarding and recall

What We Offer:

  • Market-competitive remuneration package
  • Paid leaves
  • Gratuity

Estimated salary: ₹8,00,000 - ₹12,00,000 per annum



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