Dispute Resolution Specialist

6 days ago


Kozhikode, Kerala, India beBeeDispute Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Dispute Resolution Specialist

We're seeking a skilled professional to handle employee and stakeholder concerns with professionalism, discretion, and care.

In this role, you'll be responsible for managing grievances, conducting impartial investigations, mediating between parties, and ensuring compliance with internal policies and applicable labor laws.

About the Role:

The ideal candidate will have a bachelor's degree in HR, Law, Psychology, Business Administration, or a related field, along with 1-2 years of experience in grievance handling, employee relations, or a similar role.

Key Responsibilities:

  • Receive, log, and manage all formal grievances and complaints
  • Conduct impartial investigations through interviews, data collection, and documentation
  • Mediate between parties to reach fair and timely resolutions
  • Ensure compliance with internal policies and applicable labor laws
  • Advise employees and management on grievance handling procedures
  • Identify recurring patterns and suggest process or policy improvements

What We're Looking For:

  • A strong conflict resolution and investigative skills
  • Ability to stay objective and unbiased in sensitive situations
  • High levels of discretion, confidentiality, and professionalism
  • Excellent written and verbal communication skills

Why Choose Us?

  • Be part of an innovative organization
  • Work closely with experienced professionals
  • Get exposure to real-world challenges in people management
  • Join a collaborative and employee-focused workplace culture

Location: On-site



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