Customer Service Professional

3 days ago


Kolkata, West Bengal, India beBeeService Full time ₹ 48,75,000 - ₹ 82,50,000
Job Overview

We are seeking dedicated professionals to fill the role of Service Delivery Specialist.

This is an excellent opportunity for motivated individuals with strong communication skills to embark on a rewarding career in customer service.

Key Responsibilities
  • Customer Interaction: Handle inbound voice calls, providing exceptional service to clients.
  • Issue Resolution: Address customer queries effectively, ensuring timely and accurate solutions.
  • Quality Assurance: Maintain high standards of service delivery, adhering to client expectations.
  • Documentation: Accurately record customer interactions and follow up as necessary.
  • Continuous Improvement: Identify opportunities for process enhancements and share feedback.
Required Skills and Qualifications
  • Communication Skills: Excellent proficiency in English (both spoken and written).
  • Flexibility: Willingness to work flexible schedules and adapt to changing demands.
  • Technical Skills: Basic computer literacy and familiarity with MS Office applications.
  • Education: Open to graduates from various disciplines.
  • Experience: Freshers welcome; prior experience in customer service is a plus.
Benefits

Benefits include transportation assistance and a collaborative team culture.

How to Apply

Interested candidates can apply directly or share their resumes via email or contact for further information.



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