
Customer Service Specialist
4 days ago
Job Alert: Customer Service Associate (US Process)Location: KolkataExperience Level: FresherAbout the RoleWe are seeking enthusiastic and talented professionals with a positive attitude to join our team as Customer Service Associates. In this role, you will be the first point of contact for our clients, ensuring every interaction is handled with care and professionalism to deliver an exceptional customer experience.Key Responsibilities-Handle customer service interactions primarily via calls for the US process-Deliver timely and accurate service while maintaining defined productivity standards-Develop strong client and domain knowledge to resolve queries on the first contact-Adhere to Client Service Level Agreements (SLAs) including Customer Satisfaction, Service Level, Handle Time, and Customer Effort-Maintain high quality standards for both internal and client-level delivery on calls-Comply with Customer Service attendance and accountability policies-Resolve customer issues and queries effectively, ensuring proper documentation and follow-up-Identify opportunities for operational improvements and support their implementationEducation & QualificationsGraduate degree in any of the following disciplines:B.Com , B.A., BBA, BHM, BSc, BSc ITNote: Candidates with Honors in Statistics, Mathematics, or Economics are not eligibleSkills & Experience-Excellent verbal and written communication skills-Flexibility to work in rotational shifts-Proficient computer skills with basic knowledge of MS Office applicationsWhat We Offer-Defined career roadmap with clear growth opportunities-Performance-based incentives-Investment in employee training and skill development-Work-life balance with a 5-day workweek-Collaborative and supportive work environment with industry-leading professionals-Focus on employee engagement and a fun workplace culture-Comprehensive insurance benefitsHow to ApplyInterested candidates are invited to send their resume directly to:Jasleen KaurEmail: : If you're a motivated fresher with excellent communication skills looking to start your career in customer service, we'd love to hear from you
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Customer Service Specialist
13 hours ago
Kolkata, West Bengal, India beBeeSupport Full time ₹ 15,000 - ₹ 19,000Job Overview:Delivering Exceptional Customer ExperiencesAs a Customer Support Specialist, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and efficient manner.Work closely with colleagues to resolve complex issues and ensure seamless...
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Customer Service Representative
3 days ago
Kolkata, West Bengal, India NIIT Full timeStep Into the Corporate World | Fresher Night Shift Jobs | KolkataHIRING NOW | Customer Service Specialist – Night Shift | KolkataLocation: Salt Lake City (WFO)Shift: Evening/Night (One-side cab)CTC: ₹1.9 LPAExperience: Freshers – 4 YearsProcess: Voice-based Customer SupportJoin NIIT's dynamic HRO Voice Process and build your career in customer...
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Customer Service Representative
4 days ago
Kolkata, West Bengal, India NIIT Full timeStep Into the Corporate World | Fresher Night Shift Jobs | KolkataHIRING NOW | Customer Service Specialist – Night Shift | KolkataLocation: Salt Lake City (WFO)Shift: Evening/Night (One-side cab)CTC: ₹1.9 LPAExperience: Freshers – 4 YearsProcess: Voice-based Customer SupportJoin NIIT's dynamic HRO Voice Process and build your career in customer...
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Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India NIIT Full timeStep Into the Corporate World | Fresher Night Shift Jobs | KolkataHIRING NOW | Customer Service Specialist – Night Shift | KolkataLocation: Salt Lake City (WFO)Shift: Evening/Night (One-side cab)CTC: ₹1.9 LPAExperience: Freshers – 4 YearsProcess: Voice-based Customer SupportJoin NIIT's dynamic HRO Voice Process and build your career in customer...
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Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India NIIT Full timeStep Into the Corporate World | Fresher Night Shift Jobs | Kolkata HIRING NOW | Customer Service Specialist – Night Shift | Kolkata Location: Salt Lake City (WFO) Shift: Evening/Night (One-side cab) CTC: ₹1.9 LPA Experience: Freshers – 4 Years Process: Voice-based Customer SupportJoin NIIT's dynamic HRO Voice Process and build your career in customer...
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Career Opportunities in Customer Service
13 hours ago
Kolkata, West Bengal, India beBeeCareer Full time ₹ 1,80,000 - ₹ 2,28,000Customer Support SpecialistWe are seeking highly motivated and energetic professionals to join our international voice support team as a Customer Support Specialist. This role offers growth opportunities in a global process and is ideal for building a successful career in customer service.Excellent verbal and written English skillsStrong communication and...
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Customer Service Specialist
2 weeks ago
Kolkata, West Bengal, India NIIT Full timeJob Alert: Customer Service Associate (US Process)Location: KolkataExperience Level: FresherAbout the RoleWe are seeking enthusiastic and talented professionals with a positive attitude to join our team as Customer Service Associates. In this role, you will be the first point of contact for our clients, ensuring every interaction is handled with care and...
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Customer Service Specialist
4 days ago
Kolkata, West Bengal, India NIIT Full timeJob Alert: Customer Service Associate (US Process) Location: Kolkata Experience Level: Fresher About the Role We are seeking enthusiastic and talented professionals with a positive attitude to join our team as Customer Service Associates. In this role, you will be the first point of contact for our clients, ensuring every interaction is handled with care...
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Customer Service Specialist
4 weeks ago
Kolkata, West Bengal, India NIIT Full timeJob Alert: Customer Service Associate (US Process) Location: Kolkata Experience Level: FresherAbout the RoleWe are seeking enthusiastic and talented professionals with a positive attitude to join our team as Customer Service Associates. In this role, you will be the first point of contact for our clients, ensuring every interaction is handled with care and...
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Customer Service Specialist
4 weeks ago
Kolkata, West Bengal, India NIIT Full timeJob Alert: Customer Service Associate (US Process) Location: Kolkata Experience Level: Fresher About the Role We are seeking enthusiastic and talented professionals with a positive attitude to join our team as Customer Service Associates. In this role, you will be the first point of contact for our clients, ensuring every interaction is handled with care...