
Customer Service Specialist
4 weeks ago
Job Alert: Customer Service Associate (US Process)Location: KolkataExperience Level: FresherAbout the RoleWe are seeking enthusiastic and talented professionals with a positive attitude to join our team as Customer Service Associates. In this role, you will be the first point of contact for our clients, ensuring every interaction is handled with care and professionalism to deliver an exceptional customer experience.Key Responsibilities-Handle customer service interactions primarily via calls for the US process-Deliver timely and accurate service while maintaining defined productivity standards-Develop strong client and domain knowledge to resolve queries on the first contact-Adhere to Client Service Level Agreements (SLAs) including Customer Satisfaction, Service Level, Handle Time, and Customer Effort-Maintain high quality standards for both internal and client-level delivery on calls-Comply with Customer Service attendance and accountability policies-Resolve customer issues and queries effectively, ensuring proper documentation and follow-up-Identify opportunities for operational improvements and support their implementationEducation & QualificationsGraduate degree in any of the following disciplines:B.Com , B.A., BBA, BHM, BSc, BSc ITNote: Candidates with Honors in Statistics, Mathematics, or Economics are not eligibleSkills & Experience-Excellent verbal and written communication skills-Flexibility to work in rotational shifts-Proficient computer skills with basic knowledge of MS Office applicationsWhat We Offer-Defined career roadmap with clear growth opportunities-Performance-based incentives-Investment in employee training and skill development-Work-life balance with a 5-day workweek-Collaborative and supportive work environment with industry-leading professionals-Focus on employee engagement and a fun workplace culture-Comprehensive insurance benefitsHow to ApplyInterested candidates are invited to send their resume directly to:Jasleen KaurEmail: : If you're a motivated fresher with excellent communication skills looking to start your career in customer service, we'd love to hear from you
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Customer Service Specialist
2 weeks ago
Kolkata, West Bengal, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Specialist.The ideal candidate will possess excellent communication skills, both verbal and written, and be able to provide prompt and accurate assistance to clients via phone, email, and chat channels.Key Responsibilities:Primary...
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Customer Service Specialist
3 hours ago
Kolkata, West Bengal, India Niit Learning Systems Full time ₹ 1,80,000 - ₹ 2,40,000 per yearLocation: Salt Lake City, KolkataShift Timing: Evening/Night Shift (One-side cab provided)Salary: 1.9 LPAExperience: 0-3 YearsMode: Voice Process OnlyInterested?Send your updated resume to Or WhatsApp: About the Role:NIIT is hiring Customer Service Specialists for its HRO Voice Process. This is a night shift, voice-based role, ideal for graduates with...
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Customer Service Representative
2 weeks ago
Kolkata, West Bengal, India Live Connections Full timeGreetings from Live Connections Job Opening: Customer Support Specialist (International Voice/Non-Voice) Position: Customer Support Specialist Location: Mohali (Plot No.A40 A, Phase VIII B, Sector 75, Industrial Area, Mohali-Punjab, 160062) Interview Timings: 11:30 AM – 3:00 PM (Monday to Friday) Mode of Interview: Face-to-Face Working Model: Work From...
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Customer Service Representative
4 weeks ago
Kolkata, West Bengal, India NIIT Full timeStep Into the Corporate World | Fresher Night Shift Jobs | KolkataHIRING NOW | Customer Service Specialist – Night Shift | KolkataLocation: Salt Lake City (WFO)Shift: Evening/Night (One-side cab)CTC: ₹1.9 LPAExperience: Freshers – 4 YearsProcess: Voice-based Customer SupportJoin NIIT's dynamic HRO Voice Process and build your career in customer...
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Customer Service Position
2 weeks ago
Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878Job Title:Customer Support SpecialistJob Description:We are seeking a skilled Customer Support Specialist to join our team. As a key member of our organization, you will play a vital role in providing exceptional customer service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide...
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Customer Service Executive
1 week ago
Kolkata, West Bengal, India Niit Learning Systems Full time ₹ 1,90,000 - ₹ 18,00,000 per yearNIIT Customer Service Specialist (Voice Process – Night Shift)Location: Salt Lake City (Sector V), KolkataShift: Evening / Night (Oneside cab provided)CTC: 1.9 LPAExperience: 0–4 years (Freshers welcome)Process: Voice-only inbound HRO Customer ServiceIf you're a 12th-pass (or awaiting 12th result) candidate with great spoken English and basic computer...
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Customer Service Specialist
2 weeks ago
Kolkata, West Bengal, India NetRTech Solutions LLP Full timeJob DescriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...
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Customer Service Specialist
4 weeks ago
Kolkata, West Bengal, India NIIT Full timeJob Alert: Customer Service Associate (US Process) Location: Kolkata Experience Level: Fresher About the Role We are seeking enthusiastic and talented professionals with a positive attitude to join our team as Customer Service Associates. In this role, you will be the first point of contact for our clients, ensuring every interaction is handled with care...
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Customer Service Representative
1 week ago
Kolkata, West Bengal, India NIIT Full timeStep Into the Corporate World | Fresher Night Shift Jobs | KolkataHIRING NOW | Customer Service Specialist – Night Shift | KolkataLocation: Salt Lake City (WFO)Shift: Evening/Night (One-side cab)CTC: ₹1.9 LPAExperience: Freshers – 4 YearsAbout UsNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global...
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Customer Service Representative
2 weeks ago
Kolkata, West Bengal, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000Job OverviewWe seek a skilled Technical Support Specialist to provide remote technical assistance and application problem resolution for Aspect products.Main Responsibilities:Provide excellent customer service and teamwork skills to maintain and enhance customer relationships.Gather knowledge of assigned customers' technical and business environment.Document...