Help Desk Technician

5 days ago


Bengaluru, Karnataka, India beBeeTechnician Full time ₹ 60,00,000 - ₹ 1,20,00,000

Our mission is to continuously improve the experience for customers through relentless innovation and customer-centricity.

About This Role

We are seeking a highly skilled IT Support Associate to join our team.

Key Responsibilities:
  • Effective Communication Skills: Demonstrate proficiency in clear and concise communication with internal customers, including APAC, EMEA, AMER operations, IT teams, and customer support.
  • Adhere to standard operating procedures (SOPs) to maintain consistency and efficiency in daily operations.
  • Basic knowledge of IT troubleshooting on end-user devices, including desktops, laptops, printers, and scanners.
  • Basic understanding and troubleshooting skills on various operating systems, specifically Windows and Linux.
Work Environment:

This position requires a flexible work schedule involving rotational shifts, providing real-time customer experience by working in a 24/7 operating environment.

Qualifications:
  • Bachelor's degree.
  • Minimum of one year of work experience.
  • Good communication skills.


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