Business Operations Specialist
4 weeks ago
Rare Carat, a leading e-commerce platform for diamonds, is seeking a highly motivated Business Operations Specialist to join its team.
The ideal candidate will be responsible for managing the daily operations of our e-commerce website, ensuring that customers receive an exceptional experience. This includes coordinating with 200+ diamond vendors from various locations worldwide and logistics partners to ensure smooth supply chain management.
The successful candidate will have strong analytical and problem-solving skills, with the ability to work in a fast-paced environment and multitask. Proficiency in using Excel and other software tools is essential.
Responsibilities include:
- Managing key communications and dispute handling with vendors
- Ensuring timely payments and credits reconciliation with vendors
- Collaborating with the customer support team to address customer inquiries
- Working with logistics partners to ensure shipments are on schedule
- Maintaining accurate records of all shipments and logistics activities
The ideal candidate will have a Bachelor's degree in business administration or a related field, with a minimum of 2 years of experience in supply chain management or a related field. Strong communication skills, both written and verbal, are essential.
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience. If you are a detail-oriented and organized individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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