Business Operations Specialist

4 weeks ago


Delhi, Delhi, India Rare Carat Full time

Rare Carat, a leading e-commerce platform for diamonds, is seeking a highly motivated Business Operations Specialist to join its team.

The ideal candidate will be responsible for managing the daily operations of our e-commerce website, ensuring that customers receive an exceptional experience. This includes coordinating with 200+ diamond vendors from various locations worldwide and logistics partners to ensure smooth supply chain management.

The successful candidate will have strong analytical and problem-solving skills, with the ability to work in a fast-paced environment and multitask. Proficiency in using Excel and other software tools is essential.

Responsibilities include:

  • Managing key communications and dispute handling with vendors
  • Ensuring timely payments and credits reconciliation with vendors
  • Collaborating with the customer support team to address customer inquiries
  • Working with logistics partners to ensure shipments are on schedule
  • Maintaining accurate records of all shipments and logistics activities

The ideal candidate will have a Bachelor's degree in business administration or a related field, with a minimum of 2 years of experience in supply chain management or a related field. Strong communication skills, both written and verbal, are essential.

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience. If you are a detail-oriented and organized individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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