Delivery Executive

3 weeks ago


Noida, Uttar Pradesh, India Iris Software Inc. Full time
Key Responsibilities
  1. Delivery Management: Overall delivery management responsibility for software services delivery engagements with a large cross-functional, globally distributed team.
  2. Account Outcomes: Responsible for account realizing outcomes across delivery, commercials, compliance, and engagement.
  3. Delivery Governance: Establishes and implements effective program management and delivery governance framework for the account.
  4. Stakeholder Management: Manages senior stakeholder expectations with clear and timely communication and reporting.
  5. Delivery Excellence: Ensures delivery health through periodic reviews and proactive support to project managers/leads.
  6. People Management: People management responsibilities for senior leads in the account, including senior talent development and succession planning.
  7. Business Growth: Drives business growth by farming for new opportunities and supporting sales in pursuits.
  8. Continuous Improvement: Participates in senior hiring and managing the timely fulfillment of all open staffing/people needs for the account, driving continuous improvement journeys for delivery excellence.
Requirements
  1. Experience: 17-19 years of experience in the IT industry in delivery roles, 5+ years of experience in program or portfolio management with large, geographically distributed teams.
  2. Business Domain Knowledge: 8+ years of experience coupled with strong business domain knowledge in BFSI domain, with an IT consulting/services firm.
  3. Delivery Experience: Experience of setting up delivery teams or an account and ramping it up to 100+ people.
  4. Project Management: Project or Program management experience across the full SDLC lifecycle involving different methodologies like agile, iterative, waterfall, and hybrid.
  5. Commercial Acumen: Strong commercial acumen with high proficiency in effort/cost estimation and strong knowledge of project financials and IT services contracts.
Preferred Skills
  1. Delivery Leadership: Strong outcomes-focused leadership skills with strong people focus.
  2. Business Communication: Very strong business communication, negotiation, and conflict management skills.
  3. Change Management: Demonstrated ability to drive change and continuous improvement journeys across delivery excellence and margin improvement.


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