Senior SAM Manager

5 days ago

Gurgaon Gurugram Bengaluru Bangalore, India beBeelicensing Full time ₹ 12,00,000 - ₹ 30,00,000

We are currently seeking a seasoned professional to assume a pivotal role in leading the delivery and relationship management for one of our most strategic clients within our Software Asset Management (SAM) managed service offering. This individual will be responsible for ensuring the successful execution of the SAM managed service, driving strategic initiatives, managing operations, and building a strong, trusted partnership.

About the Role

As a key member of our team, you'll have the opportunity to:

  • Serve as the primary point of contact and trusted advisor for key stakeholders within a large client organization.
  • Lead and oversee the successful delivery and evolution of the managed SAM service for the assigned client account.
  • Manage day-to-day SAM operations, ensuring Service Level Agreements (SLAs) are met and operational excellence is maintained.
  • Drive and manage the portfolio of SAM initiatives and strategic projects for the client, including process transformation, compliance management, and optimization opportunities.
Mandatory Skills Required

We are looking for individuals with the following skills:

  • SAM Pro (Software Asset Management Professional)
  • ELP (Effective License Position)
  • Software Licensing expertise
  • Stakeholder Management
Preferred Qualifications

ideal candidates will possess:

  • Proven experience managing large, complex enterprise clients, ideally multinational organizations, with a focus on relationship management and service delivery.
  • Demonstrated experience managing Software Asset Management (SAM) operations for significant accounts.
  • Strong experience in managing SAM initiatives and strategic projects, including process improvement, compliance programs, and optimization efforts.
  • Hands-on, practical experience with ServiceNow SAM Pro, including data management, configuration understanding, and leveraging its core functionalities.

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