Global IT Service Manager

4 weeks ago


Noida, Uttar Pradesh, India Iron Systems Full time
Job Title: Global IT Service Manager

About Us:
Iron Systems is a leading provider of innovative technology solutions, committed to delivering exceptional services to our clients. We're seeking an experienced and results-driven individual to join our team as a Global IT Service Manager.

Job Summary:
The Global IT Service Manager will be responsible for leading a team of IT professionals, overseeing the management of IT operations, and ensuring seamless delivery of services to clients worldwide. This role requires a strong leader with excellent communication skills, technical expertise, and experience in managing global teams.

Key Responsibilities:
  • Manage and develop a high-performing team of IT professionals
  • Oversee the planning, execution, and monitoring of IT projects and initiatives
  • Ensure alignment with business objectives and strategic goals
  • Develop and implement effective service management processes
  • Collaborate with cross-functional teams to drive business growth and improvement
  • Identify and mitigate risks, ensuring continuity of services
  • Implement cost-saving measures and process improvements
  • Analyze and report on key performance indicators (KPIs)

Requirements:
  • Bachelor's or Master's degree in Computer Science, IT, or related field
  • Minimum 10 years of experience in IT service management, preferably in a leadership role
  • Proven track record of successfully managing global teams and projects
  • Excellent communication, leadership, and problem-solving skills
  • Strong technical knowledge of IT systems and infrastructure

What We Offer:
A competitive salary of $120,000 per year, along with opportunities for professional growth and development, and a dynamic work environment.

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