Global IT Service Manager
4 weeks ago
About Us:
Iron Systems is a leading provider of innovative technology solutions, committed to delivering exceptional services to our clients. We're seeking an experienced and results-driven individual to join our team as a Global IT Service Manager.
Job Summary:
The Global IT Service Manager will be responsible for leading a team of IT professionals, overseeing the management of IT operations, and ensuring seamless delivery of services to clients worldwide. This role requires a strong leader with excellent communication skills, technical expertise, and experience in managing global teams.
Key Responsibilities:
- Manage and develop a high-performing team of IT professionals
- Oversee the planning, execution, and monitoring of IT projects and initiatives
- Ensure alignment with business objectives and strategic goals
- Develop and implement effective service management processes
- Collaborate with cross-functional teams to drive business growth and improvement
- Identify and mitigate risks, ensuring continuity of services
- Implement cost-saving measures and process improvements
- Analyze and report on key performance indicators (KPIs)
Requirements:
- Bachelor's or Master's degree in Computer Science, IT, or related field
- Minimum 10 years of experience in IT service management, preferably in a leadership role
- Proven track record of successfully managing global teams and projects
- Excellent communication, leadership, and problem-solving skills
- Strong technical knowledge of IT systems and infrastructure
What We Offer:
A competitive salary of $120,000 per year, along with opportunities for professional growth and development, and a dynamic work environment.
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