Global Support Operations Manager
1 week ago
We are seeking a highly skilled Technical Leader for our Global Chat Support team to oversee the technical and people management aspects of this role. The successful candidate will have expertise in payroll, time and labor, employee scheduling, human resources, tax, and benefits.
About UKGUKG is a leading provider of cloud-based HR, payroll, and workforce management solutions. Our mission is to help organizations around the world create better workplaces for their employees and customers.
Salary RangeThe estimated salary range for this position is $80,000 - $120,000 per year, based on location and experience.
Job Responsibilities- Technical Leadership: Provide technical guidance and support to global chat support teams, ensuring the effective use of technology to deliver excellent customer service.
- People Management: Manage and develop a team of global chat support agents, focusing on performance improvement, skills development, and career growth.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency, reduce costs, and enhance customer satisfaction.
- 5+ years of experience in technical leadership or people management roles, preferably in the HR, payroll, or benefits industry.
- Strong technical knowledge of cloud-based HR, payroll, and workforce management systems.
- Excellent communication, interpersonal, and problem-solving skills.
As a Technical Leader at UKG, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
-
Global Operations Strategist
2 weeks ago
Noida, Uttar Pradesh, India Convene Full timeJob SummaryWe are seeking a highly skilled Global Operations Strategist to join our team at Convene.About the RoleThe successful candidate will be responsible for developing and executing operational workflows, coordinating group-wide operations, and establishing Standard Operating Procedures (SOPs). Additionally, they will provide operational support to...
-
Technical Leader, Global Operations
3 weeks ago
Noida, Uttar Pradesh, India UKG Full timeJob SummaryWe are seeking a skilled Technical Leader, Global Operations to join our team at UKG. As a key member of our organization, you will be responsible for managing our global support operations.About the RoleThe Technical Leader, Global Operations will oversee the technical aspects of our global support operations, ensuring seamless execution and...
-
Content Operations Manager
6 days ago
Noida, Uttar Pradesh, India Constrique Software & Digital Solutions Pvt Ltd. Full timeAbout the RoleThe Senior Content Operations Manager is a key position that focuses on developing, optimizing, and streamlining processes to ensure seamless collaboration between teams. You will work closely with senior leaders to drive operational excellence, improve planning efficiency, and establish a strong operational cadence across regions.Key...
-
Global Operations Director
2 weeks ago
Noida, Uttar Pradesh, India Genpact Full timeWe are inviting applications for the role of Global Operations Director, HRO Operations.About GenpactGenpact (NYSE: G) is a global professional services and solutions firm that delivers outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...
-
IT Director
2 days ago
Noida, Uttar Pradesh, India Pyramid Consulting, Inc Full timeJob SummaryWe are seeking an experienced IT Director to lead our global IT operations. As a key member of the Pyramid Consulting, Inc team, you will be responsible for developing and executing IT strategies to support business objectives across all business units.Key Responsibilities:Develop and execute IT strategies to drive business growth and improve...
-
IT Support Operations Manager
2 weeks ago
Noida, Uttar Pradesh, India Cyfuture Full timeJob Title: IT Support Operations ManagerWe are seeking a highly skilled and experienced IT Helpdesk Manager to oversee our IT support operations and ensure the delivery of exceptional technical support to end-users.The ideal candidate will lead the helpdesk team, manage IT systems, and implement best practices to enhance the organization's IT support...
-
Global Payroll Operations Manager
2 days ago
Noida, Uttar Pradesh, India Mercer Full timeAt Mercer, we are seeking a highly skilled Global Payroll Operations Manager to join our team in Noida. As a key member of our HR Shared Services-Payroll team, you will be responsible for managing the end-to-end processing of the payroll function in a timely and efficient manner, ensuring compliance with company policies, procedures, and legislative...
-
Salesforce Operations Manager
6 days ago
Noida, Uttar Pradesh, India EXL Full timeAt EXL, we are seeking an experienced Salesforce Operations Manager to lead our global team. With a strong background in sales operations and technical skills, you will be responsible for optimizing Salesforce processes, implementing new solutions, and ensuring the system aligns with business goals.Key Responsibilities:Analyze and optimize end-to-end...
-
Senior Tax Operations Manager
3 weeks ago
Noida, Uttar Pradesh, India QX Global Group Full timeAbout UsQX Global Group is a global Business Process Management (BPM) company that enables business transformation in the areas of finance, accounting, and recruitment operations. We combine our specialized skills and deep industry knowledge with technology and automation to deliver innovative outsourcing solutions for clients across 15 industries.Role...
-
Global Technology Operations Expert
3 weeks ago
Noida, Uttar Pradesh, India Ameriprise Financial Full timeAbout Ameriprise FinancialAmeriprise India LLP has been a leading provider of client-based financial solutions for over 125 years. Headquartered in Minneapolis, we have a global presence with a focus on Asset Management and Advice, Retirement Planning, and Insurance Protection. Our inclusive and collaborative culture rewards contributions and values teamwork...
-
Technical Support Specialist
1 week ago
Noida, Uttar Pradesh, India Axtria - Ingenious Insights Full timeAbout Axtria - Ingenious InsightsAxtria - Ingenious Insights is a global provider of cloud software and data analytics to the Life Sciences industry.We empower life sciences companies to transform their product commercialization journey, drive sales growth, and improve healthcare outcomes for patients. Our mission is to positively impact millions of patients...
-
Noida, Uttar Pradesh, India exl Full time**About the Role**We are seeking a highly skilled Senior Operations Manager to lead our global customer experience team at EXL. As a key member of our organization, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement process improvements to enhance customer satisfaction...
-
Chief Financial Officer, Global Operations
1 week ago
Noida, Uttar Pradesh, India Naviga Full timeRole Overview:The Chief Financial Officer, Global Operations at Naviga will play a pivotal role in driving financial success and strategic growth in the region. This senior leadership position oversees all accounting, finance, and tax functions, ensuring compliance with local regulations and providing valuable financial insights to support...
-
Global Client Support Associate
1 week ago
Noida, Uttar Pradesh, India CapTalent HR Full timeJob SummaryWe are seeking a highly skilled Global Client Support Associate to join our team at CapTalent HR. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment.About the RoleThe Global Client Support Associate will be responsible for providing exceptional support...
-
Global Technical Operations Expert
1 week ago
Noida, Uttar Pradesh, India Ameriprise Financial Full timeWe are seeking a highly skilled Global Technical Operations Expert to join our team at Ameriprise India LLP. As a key member of our operations team, you will be responsible for providing end-to-end production support and resolving incidents arising in and around the Insurance and Annuities Application's Distributed systems.About the RoleThis is a full-time...
-
Global Customer Support Specialist
1 month ago
Noida, Uttar Pradesh, India LEUTE PEN INDIA PRIVATE LIMITED Full timeKey ResponsibilitiesWe are seeking a highly skilled Global Customer Support Specialist to join our team at LEUTE PEN INDIA PRIVATE LIMITED. As a key member of our international support team, you will be responsible for providing timely and accurate responses to customer inquiries and issues via multiple communication channels.Key Responsibilities:Provide...
-
Operations Support Specialist
1 month ago
Noida, Uttar Pradesh, India MyOperator Full timeMyOperator seeks a highly skilled Operations Support Specialist to support our day-to-day activities related to telecom and data center vendors. As an Operations Support Specialist, you will be responsible for handling internal and external queries, troubleshooting technical issues, and managing resources and vendors. Your excellent oral and written...
-
Operations Support Specialist
1 month ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Operations Support SpecialistWe are seeking a highly skilled Operations Support Specialist to join our team at MyOperator. As an Operations Support Specialist, you will play a critical role in supporting our day-to-day activities related to telecom and data center operations.Key Responsibilities:Deal with telecom operators for the procurement and...
-
Research Operations Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India Genpact Full timeGenpact Job DescriptionWe are seeking a highly skilled and detail-oriented individual to join our Capital Market- Wealth Management Research Operations team as a Senior Associate.In this role, you will be responsible for processing data feeds through established processes to ensure required disclosures are available in the system for publication. This is a...
-
Senior Operations Lead
3 weeks ago
Noida, Uttar Pradesh, India exl Full timeJob SummaryWe are seeking a highly skilled Senior Operations Lead to join our global customer service team at EXL. This is an exciting opportunity for a seasoned professional to take on a leadership role and drive excellence in customer experience.About the RoleAs a Senior Operations Lead, you will be responsible for ensuring that our customer service...