Order Management Specialist

1 day ago

Jodhpur, Rajasthan, India beBeeServicenow Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
ServiceNow Order Management Developer

We are seeking a skilled ServiceNow developer to join our core transformation program, focusing on order management and delivery processes.

About the Role

  • This is an exciting opportunity for a seasoned ServiceNow developer to contribute to large-scale digital transformation projects.

Key Responsibilities:

  • The selected candidate will be responsible for developing enhancements identified during UAT and reviewing existing designs for improvements.
  • They will implement ServiceNow OM and CSM solutions, including simple order capture and orchestration, complex order capture and orchestration with links to SPM & CSM, integrations with third-party tools, and collaboration with ServiceNow Architect and tech leads.
  • They will ensure solutions align with platform standards and minimize customizations.

Required Skills:

  • Strong hands-on experience in ServiceNow development (6+ years total, 3+ years in Order Management).
  • Good knowledge of ServiceNow modules: CSM, ITSM, SPM.
  • Strong expertise in CSDM.
  • Deep understanding of Workspaces, UI Builder, Flow Designer.
  • Proficiency with integrations (scripted APIs, Integration Hub).
  • Excellent knowledge of ServiceNow platform and core features (CMDB, applications, shared capabilities).
  • Practical experience in portal management & customization.
  • Strong experience in Service Catalog definition and setup.
  • Ability to design, prototype, and transform ideas into ServiceNow solutions.
  • Knowledge of sales and ordering processes (SPM processes a plus).

Professional Skills:

  • Strong problem-solving and analytical skills.
  • Experience collaborating with architects, BAs, and tech leads.
  • Capable of translating user stories into ServiceNow features with minimal customization.

Soft Skills:

  • Fluent English with excellent communication skills (ability to explain complex topics to non-IT stakeholders).
  • Fast learner with proactive attitude.
  • Strong teamwork skills – able to support and collaborate when challenges arise.

Preferred Qualifications:

  • Exposure to large-scale digital transformation projects.
  • Familiarity with global enterprise environments.
  • Knowledge of SPM processes.

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