Senior Technical Operations Manager
1 month ago
Explore an exceptional opportunity to thrive in a dynamic environment as Sr. Support Engineer, fostering a culture of innovation and excellence within Oracle's esteemed Fusion SCM Cloud Support Team.
The role is designed for seasoned professionals with a passion for delivering top-notch technical expertise, adept at navigating complex systems and collaborating with diverse stakeholders to drive seamless customer experiences.
We are seeking an accomplished individual to fill this position, ideally with over four years' experience in enterprise business application implementation, support, consulting, or development, boasting outstanding diagnostic and fix abilities, and proficiency in utilizing standard tools and techniques.
This forward-thinking team member will be responsible for:
- Providing high-level technical guidance and support to customers, OEMs, and resellers, ensuring timely resolutions to installation, maintenance, and usage-related issues.
- Maintaining in-depth knowledge of various Oracle products and platforms, facilitating informed decision-making and expert advice.
- Collaborating with the development team to ensure seamless support for new and existing customers, contributing to the growth and success of Oracle's support organization.
- Developing and implementing strategies to enhance customer satisfaction, leveraging expertise in Oracle Supply Chain Application Suites, including Oracle EBusiness Suite, Peoplesoft Enterprise SCM, JD Edwards EnterpriseOne, and Siebel.
Awarded as one of the most desirable positions, this Sr. Support Engineer role comes with a competitive salary range of $125,000 - $180,000 per annum, commensurate with experience, based on national averages for senior technical professionals in similar industries and locations.
Oracle offers a comprehensive benefits package, inclusive of medical, life insurance, retirement planning, and more, reflecting our commitment to nurturing talent and promoting work-life balance.
Journey with us as we strive to create a future where diversity, inclusion, and innovative thinking converge, driving unparalleled success and growth for both our employees and customers alike.
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Senior Technical Operations Manager
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Senior Technical Operations Manager
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