Senior Technical Operations Specialist

2 weeks ago


Bengaluru, Karnataka, India myGwork Full time

We are a dynamic team at myGwork, an inclusive employer and member of the largest global platform for the LGBTQ+ business community. We invest heavily in building a world-class advertising business, driving discovery and sales through performance advertising products.

About Us

Our Retail and Marketplace businesses rely on our strategically important self-service performance advertising products, delivering billions of ad impressions daily. We break new ground to create world-class products, motivated by a bias for action and an entrepreneurial spirit.

Job Description

As a Senior Technical Operations Specialist, you will provide support to external customers as they build business-critical applications on Amazon's Advertising API. You will represent Amazon and our Advertising organization, investigating and working with API developers to ensure compliance with our API program policies.

  • Troubleshoot and debug technical systems
  • Evaluate and resolve computer-identified alarms
  • Maintain hardware and software RAID systems
  • Work with REST web services, XML, and JSON

This role is perfect for engineers who thrive in a dynamic environment, creating tools and automation to reduce operational workload. You will develop processes to identify gaps in our technical solutions or abuse of our API policies, working on prevention strategies to improve the developer experience.

Requirements
  • Experience working with REST API-based services
  • Experience in development or technical support
  • Knowledge of web services, distributed systems, and web application development

You will work directly with Amazon Advertising API engineers and our onboarding team to ensure that customer issues are resolved expediently. This position offers a unique opportunity to innovate and replace operational tasks with scripts and code.

Compensation

The estimated salary for this role is $120,000 per year, based on industry standards and location.



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