Technical Operations Specialist

3 hours ago


Bengaluru, Karnataka, India myGwork Full time

About myGwork and Amazon

myGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. As a company, we strive to provide a workplace where everyone feels welcome and valued.

About the Role

We are seeking a highly skilled Technical Operations Specialist to join our team. The ideal candidate will have experience in troubleshooting and debugging technical systems, as well as knowledge of web services, distributed systems, and web application development.

Key Responsibilities

  • Owning troubleshooting, diagnosing, and fixing operational issues
  • Developing monitoring solutions and performing infrastructure maintenance and configuration
  • Updating, tracking, and resolving technical challenges
  • Working alongside development teams to establish and improve service support
  • Mentoring and training other Support Engineers to enable them to perform support activities

BASIC QUALIFICATIONS:

  • 2+ years of software development or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

PREFERRED QUALIFICATIONS:

  • Knowledge of web services, distributed systems, and web application development
  • Experience troubleshooting & maintaining hardware & software RAID
  • Experience with REST web services, XML, JSON

Salary Estimate:

$100,000 - $150,000 per year, depending on location and experience.



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