Technical Operations Specialist
3 hours ago
About myGwork and Amazon
myGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. As a company, we strive to provide a workplace where everyone feels welcome and valued.
About the Role
We are seeking a highly skilled Technical Operations Specialist to join our team. The ideal candidate will have experience in troubleshooting and debugging technical systems, as well as knowledge of web services, distributed systems, and web application development.
Key Responsibilities
- Owning troubleshooting, diagnosing, and fixing operational issues
- Developing monitoring solutions and performing infrastructure maintenance and configuration
- Updating, tracking, and resolving technical challenges
- Working alongside development teams to establish and improve service support
- Mentoring and training other Support Engineers to enable them to perform support activities
BASIC QUALIFICATIONS:
- 2+ years of software development or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
PREFERRED QUALIFICATIONS:
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
Salary Estimate:
$100,000 - $150,000 per year, depending on location and experience.
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