IT Technical Operations Specialist
1 week ago
We are seeking a highly skilled and experienced IT Technical Operations Specialist to join our team. In this role, you will be responsible for providing top-notch technical support and maintenance services for our software, hardware, and networks.
About AssiduusAssiduus is a leading e-commerce accelerator with a strong presence in the global market. We have been ranked #8 in the Deloitte Fast 50 and recognized by In 5000 and Forbes.
SalaryThe estimated salary for this position is ₹25,00,000 - ₹35,00,000 per annum, depending on experience and qualifications.
Key Responsibilities- Maintain and upgrade software, hardware, and networks to ensure optimal performance and efficiency.
- Provide technical support and assistance to employees across all aspects of the business.
- Manage employee onboarding and offboarding activities, including setting up and configuring new devices.
- Analyze and respond to IT support tickets in a timely and effective manner.
- Install, configure, and maintain regular updates of Windows and antivirus software.
- Troubleshoot problems encountered with desktop/laptop hardware, software, and peripherals.
- Configure and fix issues related to O365 Apps and Outlook.
- Bachelor's degree in engineering or related field.
- 4+ years of experience in IT support and maintenance.
- Excellent problem-solving skills and ability to work under pressure.
- Good knowledge of Google Workspace and Microsoft solutions.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and growing company.
- Chance to develop your skills and expertise in a fast-paced environment.
- Diverse and inclusive work culture.
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