Senior Technical Operations Manager

6 days ago


Bengaluru, Karnataka, India Hiresquad Resources Full time

Overview: At Hiresquad Resources, we are looking for an experienced Senior Technical Operations Manager to join our team. This role involves leading a team of technical professionals and overseeing the day-to-day operations of our technical support function.

Salary: The estimated salary for this position is between 8-10 Lakhs per annum, depending on experience and qualifications.

Job Description:

We are seeking a highly skilled and experienced Technical Team Leader to join our international voice process in Bangalore. As a Technical Team Leader, you will be responsible for leading a team of technical professionals who provide hardware support and troubleshooting services to our clients.

The ideal candidate will have at least 4 years of experience working in hardware support and should be proficient in laptop/desktop support and troubleshooting. Experience in team leading and knowledge of business KPIs, coaching and feedback skills, and quality monitoring are also essential.

Required Skills and Qualifications:

  • Mandatory Skills:
    • 4+ years' experience working in hardware support
    • Laptop/Desktop support and troubleshooting experience
    • Team leading experience
    • Awareness of attrition/shrinkage/SLA management/C-SAT
  • Should Have:
    • Understanding of business KPIs
    • Coaching and feedback skills
    • Knowledge of product/procedures
    • Understanding of operational tools and quality monitoring
    • Ability to guide associates systematically
    • Ability to make decisions, delegate tasks, and provide direction to team members
    • Ability to convey technical information clearly

Benefits:

This role offers a competitive salary, opportunities for growth and development, and a chance to work with a dynamic team in a fast-paced environment.



  • Bengaluru, Karnataka, India Piramal Capital & Housing Finance Limited Full time

    Piramal Capital & Housing Finance Limited is seeking an experienced Senior Technical Operations Manager to oversee the technical support team and manage the day-to-day functions of the Application Support department.About the Role:The ideal candidate will have a deep understanding of technical support operations, problem resolution, and process improvement....


  • Bengaluru, Karnataka, India JLL Full time

    About JLLJLL empowers you to shape a brighter way forward.We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new...


  • Bengaluru, Karnataka, India JLL Full time

    We are seeking an experienced Senior Operations Manager to lead our technical services team in Bengaluru, KA. The successful candidate will have a strong background in engineering and facilities management, with a minimum of 4-5 years of experience.Job DescriptionCompany Overview: JLL is a leading global provider of real estate and investment management...


  • Bengaluru, Karnataka, India Cuculus GmbH Full time

    About the RoleWe are seeking a highly skilled Senior Technical Operations Manager to join our team at Cuculus GmbH.The ideal candidate will have experience in Linux-based system administration, network configuration, and containerized application environments.Responsibilities include:Error analysis in process flows within the involved IT system landscape of...


  • Bengaluru, Karnataka, India Freelancer Recruiter Full time

    We are seeking a highly skilled Senior Technical Operations Lead to join our team at Freelancer Recruiter. This is a challenging and rewarding role that requires exceptional leadership, technical expertise, and business acumen.As a Senior Technical Operations Lead, you will be responsible for delivering high-quality technical projects on time and within...


  • Bengaluru, Karnataka, India Om Bridge Sai Full time

    Job SummaryThe position of Senior Technical Operations Director is critical to overseeing the development, manufacturing, and quality control processes within a pharmaceutical company. This role ensures that all technical and operational activities are aligned with regulatory standards, industry best practices, and company goals.Main...


  • Bengaluru, Karnataka, India SGS Technical Service Full time

    Job SummaryWe are seeking an experienced Informatica MDM Technical Specialist to join our team at SGS Technical Service.Key ResponsibilitiesWork closely with solution architects, business analysts, and product owners to understand the data & business process and work on development activities.Produce and develop detailed MDM design specifications, and...


  • Bengaluru, Karnataka, India ADCI - Karnataka Full time

    About This OpportunityCMT is seeking a highly skilled and experienced Technical Operations Team Lead to join our team. In this role, you will be responsible for managing a team of Support Engineers and overseeing the development and implementation of automated operational and development work.The successful candidate will have a strong understanding of...


  • Bengaluru, Karnataka, India lululemon Full time

    About lululemon:lululemon is a leading performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well.We focus on creating positive change to build a healthier, thriving future. Our India Tech Hub plays a key role in...


  • Bengaluru, Karnataka, India SGS Technical Service Full time

    Job Title: Master Data Management DeveloperAbout the Role:We seek a skilled Master Data Management Developer to join our team at SGS Technical Service. In this role, you will be responsible for designing and implementing Master Data Management (MDM) solutions using Informatica MDM.Key Responsibilities:Work closely with solution architects, business analysts,...


  • Bengaluru, Karnataka, India myGwork Full time

    **Job Overview**We are seeking a highly skilled Senior Technical Operations Manager to lead our mobile app solutions engineering team at myGwork. As a technical leader, you will be responsible for managing a team of engineers who support world-class technical solutions for developers distributing their apps and games within the Amazon Appstore.The ideal...


  • Bengaluru, Karnataka, India Capgemini Full time

    Job DescriptionCapgemini is seeking a highly skilled Senior Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for delivering high-quality technical support services to our clients.Key Responsibilities:Develop and maintain detailed configuration analysis and SB preparation activities for the...


  • Bengaluru, Karnataka, India airbus Full time

    A high-level IT operations professional is sought to lead the Technical Data Authoring and Production team at Airbus India.Key Responsibilities:Coordinate with stakeholders to investigate, follow-up and deploy fixes for incidentsReport to local technical team leaders and product ownersEnsure operational activities secure Technical data production in time and...


  • Bengaluru, Karnataka, India SGS Technical Service Full time

    Company OverviewAt SGS Technical Service, we are dedicated to delivering exceptional technical services that meet the evolving needs of our clients. Our team is passionate about leveraging technology to drive business growth and improve operational efficiency.Job DescriptionWe are seeking a highly skilled Data Management Professional to join our team. In...

  • Senior Manager

    3 weeks ago


    Bengaluru, Karnataka, India Mahindra Rise Full time

    Job TitleSenior Manager - Automotive OperationsAbout the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our automotive operations team at Mahindra Rise. The ideal candidate will have a strong background in the automotive industry, with expertise in data management, stakeholder management, and technical understanding of electrical...


  • Bengaluru, Karnataka, India PUMA Full time

    PUMA Seeks Technical Operations ExpertAt PUMA, we're on the hunt for an experienced Senior Manager of Technical Operations to lead our technical scope for Ecommerce and manage internal and external technical operations teams.About the Role:Oversee the technical infrastructure to ensure reliability and performance of our systems.Manage technical projects,...


  • Bengaluru, Karnataka, India Saint-Gobain Technical Insulation Full time

    Company Overview:Saint-Gobain Technical Insulation is a leading provider of high-performance insulation solutions. Our products are designed to provide thermal, acoustic, and fire safety for various applications.Job Summary:We are seeking a Senior Sales Manager to join our team in Hyderabad. The successful candidate will be responsible for delivering sales...


  • Bengaluru, Karnataka, India Kazam EV Tech Pvt Ltd Full time

    Job Title: Senior Financial Operations ManagerWe are seeking a highly experienced Senior Financial Operations Manager to oversee all aspects of financial management at Kazam EV Tech Pvt Ltd.Responsibilities:Manage all accounting operations including Billing, Accounts Receivable, Accounts Payable, General Ledger and Cost AccountingCoordinate and direct the...


  • Bengaluru, Karnataka, India Wipro Full time

    Job OverviewThis is an exciting opportunity to lead a team of skilled professionals as a Technical Operations Manager at Wipro. As a key member of our organization, you will be responsible for ensuring seamless process delivery, resolving complex technical issues, and driving capability development within the team.


  • Bengaluru, Karnataka, India myGwork Full time

    About the TeamAmazon Payments in Japan (JPP) is responsible for managing payments for the JP Stores business through payment acceptance, COP, and the paying customer experience for both credit cards and non-card payments. The payment instruments include all Amazon branded payment products, such as co-branded Credit Cards (CBCC), Shop with Points (SWP), and...