Senior Technical Operations Specialist

2 days ago


Bengaluru, Karnataka, India myGwork Full time
About the Team

Amazon Payments in Japan (JPP) is responsible for managing payments for the JP Stores business through payment acceptance, COP, and the paying customer experience for both credit cards and non-card payments. The payment instruments include all Amazon branded payment products, such as co-branded Credit Cards (CBCC), Shop with Points (SWP), and the suite of Gift Cards (GC). JPP is a portfolio of services with successful merchant and marketplace integrations.

BASIC QUALIFICATIONS
  • 2+ years of software development or 2+ years of technical support experience
  • Bachelor's degree in engineering or equivalent
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
PREFERRED QUALIFICATIONS
  • Experience with AWS, networks, and operating systems
Job Description

This role offers an opportunity to tackle complex technical challenges, work with diverse customers worldwide, and engage in a dynamic, varied work environment. You will be required to deeply understand the technology landscape and evaluate the use of new technologies. As an influential member of the team, you will collaborate with peers and senior leaders to define and refine the standards for operational excellence across JP Payment Products.

Key Responsibilities:
  1. You have a strong aptitude for trouble shooting and problem solving.
  2. You maintain SLA's through the implementation of proactive issue detection and reporting.
  3. You can setup and configure monitors to prevent prolonged outages.
  4. You have a basic understanding of operating system administration.
  5. You write and review accurate and complete support procedures, system documentation, and issue tracking entries.
  6. Able to prioritize in complex, fast-paced environment.
  7. You proactively and continually improve your level of knowledge about Amazon's business and relevant technologies.
  8. You regularly work across multiple teams to resolve issues.
  9. You strive to improve the customer experience by resolving issues completely and in a timely fashion.
  10. You persistently drive others to discover and resolve root cause when needed.
  11. You communicate clearly both verbally and in writing with your team and with other groups. You listen effectively.
  12. You embrace our leadership principles.
Compensation

The estimated annual salary for this role is $120,000 - $180,000, depending on experience and qualifications.

About myGwork

myGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. We believe that everyone deserves an equal opportunity to thrive and succeed in their career.



  • Bengaluru, Karnataka, India Capgemini Full time

    Job DescriptionCapgemini is seeking a highly skilled Senior Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for delivering high-quality technical support services to our clients.Key Responsibilities:Develop and maintain detailed configuration analysis and SB preparation activities for the...


  • Bengaluru, Karnataka, India SGS Technical Service Full time

    Job SummaryWe are seeking an experienced Informatica MDM Technical Specialist to join our team at SGS Technical Service.Key ResponsibilitiesWork closely with solution architects, business analysts, and product owners to understand the data & business process and work on development activities.Produce and develop detailed MDM design specifications, and...


  • Bengaluru, Karnataka, India The Nielsen Company Full time

    The Nielsen Company is seeking a highly skilled Senior IT Operations Specialist to join our team. This role will play a critical part in ensuring the smooth operation of our IT systems, and we are offering an estimated salary of $120,000 - $150,000 per year.About The JobAs a Senior IT Operations Specialist, you will be responsible for leading the incident...


  • Bengaluru, Karnataka, India LinkedIn Full time

    We are seeking a highly skilled Technical Operations Specialist to join our Site Operations team at LinkedIn. This role is based in Bangalore, India and requires a strong background in Linux systems administration and DevOps.The ideal candidate will have experience with incident management and escalation processes, as well as proficiency in Shell Scripting...


  • Bengaluru, Karnataka, India MNR Solutions Full time

    Job Title: Technical Operations SpecialistAbout the Role:MNR Solutions is seeking a Technical Operations Specialist to provide day-to-day support for program operations, ensuring smooth execution and timely delivery of services.Key Responsibilities:Provide technical support for program operations, ensuring smooth execution and timely delivery of...


  • Bengaluru, Karnataka, India LinkedIn Full time

    We are seeking a highly skilled Technical Operations Specialist to join our team in Bangalore, India. The ideal candidate will have strong communication skills, be passionate about open source technologies and platforms, and leverage automation as a key component to operating large-scale systems.About the RoleThis is a hybrid work option role, allowing you...


  • Bengaluru, Karnataka, India AVEVA Full time

    Job SummaryWe are seeking a skilled Senior Technical Specialist in Software Development to join our team at AVEVA, a global leader in industrial software. This role represents a senior level technical competency in the fields of product and solution technical development.About UsAVEVA is a global leader in industrial software, providing cutting-edge...


  • Bengaluru, Karnataka, India Webority Technologies Full time

    Job Title: Senior Oracle EBS Technical Specialist About the Role:We are seeking a highly skilled and experienced Oracle EBS Technical Specialist to join our team at Webority Technologies. As an Oracle EBS Technical Specialist, you will be responsible for delivering technical solutions to complex business problems using Oracle EBS R12. Key Responsibilities:


  • Bengaluru, Karnataka, India EXL Full time

    Job Summary:We are seeking an experienced Technical Operations Specialist to join our team at EXL. The ideal candidate will have a strong background in Linux administration, Shell Scripting, SQL, and Kubernetes, with a proven track record of ensuring seamless system operation and integration.Key Responsibilities:Provide comprehensive technical support for...


  • Bengaluru, Karnataka, India XU Lifestyle Full time

    We are looking for a highly detail-oriented Senior Financial Operations Specialist to join our team at XU Lifestyle. In this role, you will be responsible for managing day-to-day accounting tasks with precision and ensuring compliance with tax regulations and audits.Key ResponsibilitiesManage financial operations, including accounts payable/receivable and...


  • Bengaluru, Karnataka, India Andor Tech Full time

    About the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our Andor Tech team in Bengaluru. As a key member of our IT department, you will be responsible for providing top-notch technical support and maintaining the stability of our infrastructure.


  • Bengaluru, Karnataka, India myGwork Full time

    About myGwork and AmazonmyGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. As a company, we strive to provide a workplace where everyone feels welcome and valued.About the RoleWe are seeking a highly skilled Technical Operations Specialist to join our team. The ideal candidate will have experience...


  • Bengaluru, Karnataka, India Oracle Full time

    Job DescriptionWe are seeking a highly skilled Lead Technical Operations Specialist to join our team at Oracle. As a key member of our Medical and Document Imaging Product Engineering team, you will be responsible for the shared full stack ownership of our medical imaging services and technology areas.This is a critical role that requires a strong...


  • Bengaluru, Karnataka, India Jio Full time

    At Jio, we're looking for a skilled Senior Technical Support Specialist to join our team in Bangalore. As a key member of our Application Support team, you'll be responsible for providing level 2 support for our digital apps and services.Key Responsibilities:Troubleshoot and resolve complex application issuesCoordinate with development teams for bug fixes...


  • Bengaluru, Karnataka, India JLL Full time

    Job SummaryWe are seeking a skilled Senior Financial Operations Specialist to join our team. This role will be responsible for managing financial operations, ensuring accurate and timely financial reporting, and providing administrative support to the facilities and engineering management teams.


  • Bengaluru, Karnataka, India MUFG Full time

    Job OverviewMUFG Bank, a leading global financial institution, is seeking an experienced Senior Business Operations Specialist to support its operational aspects. Based in Bangalore, India, this role will be responsible for providing technology support, troubleshooting risks and issues, attaining required technology entitlements for business operations, and...


  • Bengaluru, Karnataka, India SGS Technical Service Full time

    Company OverviewAt SGS Technical Service, we are dedicated to delivering exceptional technical services that meet the evolving needs of our clients. Our team is passionate about leveraging technology to drive business growth and improve operational efficiency.Job DescriptionWe are seeking a highly skilled Data Management Professional to join our team. In...


  • Bengaluru, Karnataka, India Squareroot Consulting Pvt Ltd. Full time

    Squareroot Consulting Pvt Ltd. is seeking a skilled Technical Operations SpecialistMandatory Requirements :- Experience in ContainerOps, Kubernetes, Continuous Delivery, Docker, and Rancher- Proficiency in Java, Go, or other programming and scripting languages- Build monitoring and alerting frameworks for infrastructure, applications, databases, and NoSQL-...


  • Bengaluru, Karnataka, India myGwork Full time

    About the RoleAmazon Payments in Japan (JPP) is seeking a highly skilled Senior Technical Specialist to manage payments for the JP Stores business. As part of our team, you will be responsible for designing, implementing, and deploying technology components that solve complex problems.Job DescriptionThis role offers an opportunity to tackle intricate...


  • Bengaluru, Karnataka, India Lenovo Full time

    At Lenovo, we are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team. This role is an excellent opportunity for individuals who are passionate about delivering exceptional IT technical support and services to our users.Job DescriptionThe successful candidate will be responsible for providing expert-level technical...