
Senior Manager
2 days ago
Job Title: Global Project Leader
Description:We are seeking an experienced professional to lead our global project delivery teams. As a Global Project Leader, you will be responsible for the successful execution of IT service projects.
Your primary focus will be on ensuring that all projects meet their scope, timelines, and budgets. You will define project objectives, deliverables, and success criteria while managing project lifecycles.
You will also be responsible for tracking and reporting project progress using standardized dashboards and KPIs. Additionally, you will ensure that all projects meet contractual SLA obligations and internal performance standards.
Responsibilities:- Project Delivery Management:
- • Lead and oversee the successful delivery of IT service projects.
- • Define project objectives, deliverables, and success criteria.
- • Track and report project progress.
- SLA and KPI Management:
- • Ensure that all projects meet contractual SLA obligations.
- Customer Relationship Management:
- • Act as the primary liaison for customers on project-related issues.
- Operational Efficiency:
- • Monitor service delivery metrics.
To be successful in this role, you must have:
- Bachelor's degree in IT, Project Management, or a related field.
- Certifications: PMP, PRINCE2, ITIL, or Agile certifications.
- At least 8 years of experience in Service delivery in EUC, Networking, and similar roles in IT Managed services.
This is an exciting opportunity to work with a dynamic team and contribute to the success of our organization. As a Global Project Leader, you will have the chance to develop your skills and expertise in project management and leadership.
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