Ecommerce Operations Specialist
1 day ago
Gigabrain is a dynamic organization that values innovation and growth. We are currently seeking an Ecommerce Operations Specialist to join our team.
Salary: $80,000 - $120,000 per year, based on experience
Job DescriptionThe Ecommerce Operations Specialist will play a crucial role in ensuring the smooth operation of our Amazon Seller Central account. This includes overseeing client satisfaction, retention, and operations, as well as building long-term relationships with clients.
Key Responsibilities:
- Build and maintain strong relationships with clients to ensure their needs are met and exceeded
- Oversee client milestones, including monitoring progress and completing tasks in a timely manner
- Ensure client requirements are met and tasks are completed in accordance with timelines
- Regularly monitor and report on client performance and ensure goals are met
- Perform account audits and onboarding audits, including reviewing task completion and workflow efficiency
- Communicate effectively with clients and internal teams to ensure seamless execution of tasks and projects
Required Skills and Qualifications:
- 3+ years of Amazon Seller Central experience or comparable knowledge/experience
- Agency experience or comparable experience, preferably 2 years
- 2+ years of management experience, including direct reports and performance management
- Excellent project management skills, with ability to multitask and prioritize tasks effectively
- Proficiency in workplace tools such as Zoom, Slack, and Clickup
Benefits:
- Competitive salary, ranging from $80,000 to $120,000 per year, based on experience
- 401(k) with up to 4% employer match after 12 months of employment
- Health benefits (medical, dental, and vision insurance) provided after 90 days of employment
- Unlimited paid time off and 7 paid company holidays
- Opportunity to grow professionally and take on new challenges
Company Overview:
Gigabrain is a fast-paced and innovative organization that values growth and development. Our team is passionate about ecommerce and dedicated to providing exceptional service to our clients. If you are a motivated and results-driven individual who is passionate about ecommerce, we encourage you to apply for this exciting opportunity.
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