Ecommerce Operations Specialist

1 day ago


Delhi, Delhi, India GigaBrain Full time

Gigabrain is a dynamic organization that values innovation and growth. We are currently seeking an Ecommerce Operations Specialist to join our team.

Salary: $80,000 - $120,000 per year, based on experience

Job Description

The Ecommerce Operations Specialist will play a crucial role in ensuring the smooth operation of our Amazon Seller Central account. This includes overseeing client satisfaction, retention, and operations, as well as building long-term relationships with clients.

Key Responsibilities:

  • Build and maintain strong relationships with clients to ensure their needs are met and exceeded
  • Oversee client milestones, including monitoring progress and completing tasks in a timely manner
  • Ensure client requirements are met and tasks are completed in accordance with timelines
  • Regularly monitor and report on client performance and ensure goals are met
  • Perform account audits and onboarding audits, including reviewing task completion and workflow efficiency
  • Communicate effectively with clients and internal teams to ensure seamless execution of tasks and projects

Required Skills and Qualifications:

  • 3+ years of Amazon Seller Central experience or comparable knowledge/experience
  • Agency experience or comparable experience, preferably 2 years
  • 2+ years of management experience, including direct reports and performance management
  • Excellent project management skills, with ability to multitask and prioritize tasks effectively
  • Proficiency in workplace tools such as Zoom, Slack, and Clickup

Benefits:

  • Competitive salary, ranging from $80,000 to $120,000 per year, based on experience
  • 401(k) with up to 4% employer match after 12 months of employment
  • Health benefits (medical, dental, and vision insurance) provided after 90 days of employment
  • Unlimited paid time off and 7 paid company holidays
  • Opportunity to grow professionally and take on new challenges

Company Overview:

Gigabrain is a fast-paced and innovative organization that values growth and development. Our team is passionate about ecommerce and dedicated to providing exceptional service to our clients. If you are a motivated and results-driven individual who is passionate about ecommerce, we encourage you to apply for this exciting opportunity.



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