
Expansion Manager
13 hours ago
Key Performance Areas:
- Strategic Account Management: Oversee and manage long-term B2B relationships with educational institutions, ensuring consistent engagement and smooth communication.
- Business Growth Strategy: Develop and implement strategies to onboard new clients, drive growth in designated regions, and ensure sustainable growth. Proactively identify opportunities for upselling and cross-selling within existing accounts.
- Client Onboarding: Lead the onboarding process, helping institutions understand how our platform can enhance their services, and manage support during initial stages of adoption.
- Training and Development: Provide necessary training and support to clients, maintaining CRM systems to track progress, client issues, and feedback.
- Performance Analysis and Reporting: Regularly analyze key growth metrics, share timely updates with internal teams and clients about performance, issues, and opportunities.
The ideal candidate will possess excellent communication skills, a strong understanding of business growth strategies, and the ability to build strong relationships with clients.
We are seeking a dynamic and motivated professional who is passionate about driving business growth and expansion.
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2 days ago
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