
Hotel Sales Professional
3 hours ago
The corporate manager is a key role in the hospitality industry, responsible for overseeing all day-to-day hotel sales activities.
This includes building long-term, value-based customer relationships to achieve organizational objectives, as well as creating and executing a sales plan targeting revenue, customers, and market segmentation for hotel business strategies.
The manager will work closely with the Revenue Manager to ensure rate negotiations align with financial targets, maximizing revenue opportunities to meet monthly and annual sales goals.
Strong relationships with key clients, including OTAs, agents, and corporate clients, must be built and maintained to ensure client retention and satisfaction.
Business development involves identifying and acquiring new business opportunities and developing new feeder markets to expand the customer base.
Effective sales presentations and closing deals with corporate clients and key B2B agents are essential aspects of this role.
Inventory and revenue management require close collaboration with CRM and resort leadership to ensure appropriate strategies are in place.
Marketing and promotional strategies aim to attract new business, while participation in trade shows, sales events, and exhibitions enhances visibility and increases sales opportunities.
Community engagement builds relationships within the local community to expand the customer base and identify new business opportunities.
Team leadership involves hiring, training, motivating, and coaching the Hotel Sales Development (HSD) team as per sales plans and budgetary requirements.
Sales analysis and reporting provide regular updates on sales and financial data to leadership teams, helping drive performance in a fast-paced corporate environment.
Budgeting and planning involve preparing annual budgets and implementing the sales and marketing plan, ensuring successful execution.
Key Responsibilities:
- Oversee day-to-day hotel sales activities
- Build long-term customer relationships
- Implement sales strategy and plan
- Work with Revenue Manager to maximize revenue
- Develop new business opportunities
- Close deals with corporate clients
- Collaborate with CRM and resort leadership
- Participate in trade shows and sales events
- Engage with local community
- Lead and manage HSD team
- Provide sales analysis and reporting
- Prepare annual budgets and plan
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