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Club Operations Manager

1 month ago

Chennai, Tamil Nadu, India r3 Consultant Full time
Club Manager Job Description

At Ileseum, we're seeking a dynamic Club Manager to lead our team in delivering exceptional customer experiences and driving business growth. As a key member of our management team, you'll be responsible for developing and implementing strategies to enhance member engagement, sales, and operational efficiency.

Key Responsibilities:
  • Develop and execute annual operating plans to drive business growth and improve member satisfaction
  • Lead a high-performing team of sales, marketing, and customer service professionals
  • Implement effective sales strategies to drive revenue growth and increase membership
  • Manage facility operations, including maintenance, cleanliness, and equipment maintenance
  • Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions
  • Monitor and analyze sales data to inform business decisions and optimize sales strategies
  • Ensure compliance with company policies and procedures
Requirements:
  • Proven experience in a leadership role, preferably in the sports and fitness industry
  • Strong leadership, communication, and problem-solving skills
  • Ability to motivate and develop high-performing teams
  • Excellent customer service and sales skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a talented and dedicated team