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Front Desk Director
2 months ago
Key Responsibilities of the Front Office Executive
- Handle all customer inquiries effectively through various channels.
- Develop and execute marketing strategies to increase membership sales at the SLAM club.
- Generate leads and convert walk-in customers through targeted campaigns.
- Meet and exceed monthly sales targets as set by the club management.
- Accurately maintain member details in the club database.
- Update the SLAM club page with regular news and information.
- Compile and submit daily sales reports to the management.
- Monitor and track performance metrics, including checklist and audit reports.
- Ensure the highest level of professionalism in the industry, adhering to all standards, indices, and benchmarks.