Data Privacy Operations Specialist
11 hours ago
At Manuh Technologies, we are seeking a highly skilled Data Privacy Operations Specialist to join our team. As a key member of our privacy operations team, you will be responsible for providing multi-level operational support for our Consent & Preference Center environments, managing issues from initial investigation to resolution.
Key Responsibilities:
- Provide technical support for OneTrust Consent & Preference Center environments
- Incident management and troubleshooting across league and club environments
- Technical troubleshooting and resolution of issues related to OneTrust configurations, workflows, and integrations
- Data flow and integration management between OneTrust and other platforms
- Configuration and optimization of OneTrust environments for improved user experience and preference tracking
- Data acceptance and analysis to identify data gaps and perform root cause analysis
- Stakeholder collaboration with privacy teams, engineering teams, and external vendors
- Documentation and reporting of operational metrics and key performance indicators
Requirements:
- 6+ years of experience in operations or support roles focused on incident management, RCA, and data analytics
- Strong knowledge of cloud-based platforms, preferably AWS
- Experience with Consent & Preference Center data flows, preferably OneTrust
- Proficient in integration protocols and data privacy laws
- Coding skills in SQL, Python, or other scripting languages
- Analytical skills for root cause analysis and incident investigation
- Excellent communication and interpersonal skills
What We Offer:
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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