Logistics Operations Manager

3 days ago


Vijayawada, Andhra Pradesh, India Delhivery Limited Full time
Job Description

This is a challenging role for an experienced professional who can drive operational excellence in logistics. As the Director of Operations, you will be responsible for ensuring smooth end-to-end logistics operations across various zones and areas.

Key Responsibilities:

  • Ensure adherence to Service Level Agreements (SLAs) and Turn-Around-Time (TAT) commitments with clients and customers.
  • Implement continuous improvement projects to enhance cost efficiency, service quality, and employee productivity.
  • Analyze problems using data and information, develop action plans, implement solutions, and monitor progress.
  • Develop and execute network-level planning, RCA, and CAPA initiatives.
  • Promote National Supply Chain (NSC) best practices and technology adoption.
  • Foster unit ergonomics, training needs assessment, and development programs for managers and new joiners.
  • Cultivate relationships with Business Partners and field teams to achieve capacity planning objectives.
  • Identify risks and issues, raise alerts, and drive closure.
  • Coordinate cross-functional meetings to resolve issues promptly.
  • Support the Director of Operations in developing communications protocols, processes, and workflows.
  • Maintain security parameters across regions and prevent unlawful activities.

About You:

We are looking for a seasoned professional with 5-8 years of experience in logistics or manufacturing, preferably with line haul scheduling expertise and experience working with 3PL providers and carriers. You should possess excellent communication and analytical skills, strong customer service abilities, and the capacity to work effectively in a team environment.



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