Customer Experience Manager

2 days ago


Malappuram, Kerala, India beBeeDigital Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Customer Experience Manager

We are seeking a highly skilled professional to excel in client relationship management and drive digital marketing growth.

About the Role:

The ideal candidate will work closely with clients to understand their business objectives and execute effective strategies across all digital platforms.

Key Responsibilities:
  • Establish strong relationships with clients and serve as their primary point of contact.
  • Understand client requirements, create project briefs, and coordinate with internal teams for successful execution.
  • Develop and oversee end-to-end digital campaigns including SEO, social media, PPC, content marketing, email marketing, influencer marketing, and website management.
  • Analyze campaign performance, track results, and present detailed reports to clients.
  • Proactively suggest new ideas and strategies to enhance client business growth.
  • Ensure timely delivery of projects while maintaining high-quality standards.
Requirements:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • 1–3 years of experience in client servicing/account management.
  • Strong understanding of 360° digital marketing strategies.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving attitude and ability to multitask.


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