Chat Support Specialist

2 days ago


Kota, Rajasthan, India beBeeCustomerSupport Full time ₹ 39,00,000 - ₹ 65,60,000
Customer Support Professional

Job Overview:

We are seeking a highly skilled and motivated Customer Support Professional to join our team.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner via chat.
  • Provide accurate and helpful information regarding products and services.
  • Resolve customer concerns efficiently while ensuring customer satisfaction.
  • Document all interactions in the system according to company policies.
  • Follow established procedures and guidelines when troubleshooting issues.
  • Collaborate with internal teams to resolve complex issues when necessary.

Requirements:

  • Education: A bachelor's degree or higher in any field is preferred.
  • Communication Skills: Excellent written English communication skills are mandatory for this role.
  • Ability to multitask and handle pressure in a fast-paced environment.
  • Prior experience in BPO or chat support is an added advantage but not required.

Benefits:

  • Free transportation facility (home pickup and drop) to ensure your daily commute is hassle-free.

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