
Senior Contact Centre Manager
3 days ago
Job Overview:
- A team lead role is available for a seasoned professional with experience in contact centre management.
Responsibilities:
- Supervise and manage a team of bank staff and outsourced staff to ensure seamless operations.
- A minimum of 5 years of experience in inbound/outbound contact centre (banking/NBFC process) is required for this position.
- Familiarity with the functioning of inbound and outbound contact centres, vendor management, billing, cross-selling, sales targets, service levels, escalation handling, and complaint management is essential.
- Knowledge of training and quality management, including NPS, is also necessary.
- Handling inbound emails and chat teams is a preferred skill.
Requirements:
- Experience: 5-10 Years.
- Degree: Graduate or Postgraduate degree from any specialisation is required.
-
Senior Call Centre Manager
14 hours ago
Kannur, Kerala, India beBeecallcenter Full time ₹ 42,00,000 - ₹ 70,00,000Call Centre Team LeadWe are seeking a highly skilled and experienced Call Centre Team Lead to manage a team of professionals handling Background Verification (BGV) processes.This role involves leading, motivating and supervising a team of BGV call centre executives, monitoring live and recorded calls to ensure quality, accuracy and compliance with internal...
-
Centre Operations Manager
7 days ago
Kannur, Kerala, India beBeeCentre Full time ₹ 4,00,000 - ₹ 8,00,000Job Title: Centre Operations ManagerThe role of Centre Operations Manager is pivotal in ensuring the seamless delivery of outpatient services. This individual will be responsible for managing day-to-day activities, patient records, and coordination with medical staff.This position requires strong organisational skills, effective communication abilities, and...
-
Centre Operations Manager
6 days ago
Kannur, Kerala, India beBeeOperations Full time ₹ 9,00,000Job Title: Centre Operations ManagerThis role involves overseeing the day-to-day operations of a large indoor play centre and party venue, ensuring exceptional customer experiences. The successful candidate will be responsible for managing multiple teams, leading events from start to finish, and maintaining high standards of cleanliness and maintenance.Key...
-
Data Centre Cooling Specialist
3 days ago
Kannur, Kerala, India beBeeHvac Full time ₹ 1,00,00,000 - ₹ 1,50,00,000Job OverviewThe role of the Assistant HVAC Sales Manager is a dynamic and challenging position that requires a high level of expertise in HVAC sales, particularly in data centres. Our ideal candidate will have 6-8 years of experience in this field and will be responsible for generating sales for cooling applications from large clients.The successful...
-
Senior Career Opportunities
7 days ago
Kannur, Kerala, India beBeeCareer Full time ₹ 12,00,000 - ₹ 25,00,000Establishing a successful career requires being part of a dynamic and experienced team. We are seeking skilled professionals to fill the following positions:Solutions Consultant - InsuranceTransition Senior Manager - MortgageTransition Manager - BankingRisk and Compliance Officer - Finance and AccountsBack Office Support - Non VoiceContact Centre Agent -...
-
Senior Contact Center Solution Designer
14 hours ago
Kannur, Kerala, India beBeeSolutionDesigner Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Senior Contact Center Solution DesignerThe ideal candidate will be responsible for designing, implementing and maintaining the contact center infrastructure to ensure it meets the evolving needs of the business community.Design and Engineering Functions:Work with stakeholders to establish standards and blueprints. Supports development and implementation...
-
Executive Support Professional
3 days ago
Kannur, Kerala, India beBeeChief Full time ₹ 20,00,000 - ₹ 25,00,000Job DescriptionThe role of Chief of Staff to a Centre of Excellence Head involves providing strategic support and day-to-day management of the Centre.Key responsibilities include coordinating between internal teams, streamlining processes, and providing executive support to the Head of the Centre of Excellence.
-
High Salary Supermarket Manager
4 weeks ago
Kannur, Kerala, India METREO CENTRE HYPERMARKET Full time- Supermarket Manager Purchase Operations Location Metreo Centre Supermarket - Mundayad Varam Kannur Reporting To Director Business Head Role Overview Metreo Centre Supermarket is opening a new branch at Mundayad Varam We are looking for a dedicated and experienced Supermarket Manager to handle operations purchasing and staff...
-
Senior Technology Project Manager
3 days ago
Kannur, Kerala, India beBeeresource Full time ₹ 2,00,00,000 - ₹ 2,50,00,000About our organization:We are a global financial services provider with a network spanning over 40 markets. Our scope of commercial and investment banking products and services extends to businesses, governments, and individuals worldwide.Our parent company is one of the world's leading financial groups, with about 120,000 employees and a history dating back...
-
Senior Lead Architect
7 days ago
Kannur, Kerala, India beBeeArchitect Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job OpportunityThis is a Senior Project Architect position with a leading architecture and design firm, ranked among the world's top 100 international firms.The role offers the opportunity to drive and manage the technical delivery of all prestigious architectural projects in India and collaborate closely with global colleagues.Act as our client's...