Senior Technology Project Manager

3 days ago

Kannur, Kerala, India beBeeresource Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

About our organization:

We are a global financial services provider with a network spanning over 40 markets. Our scope of commercial and investment banking products and services extends to businesses, governments, and individuals worldwide.

Our parent company is one of the world's leading financial groups, with about 120,000 employees and a history dating back over 360 years. We offer services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

Our goal is to be the world's most trusted financial group through close collaboration among our operating companies and flexible response to all financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world.

We have a Global Capability Centre / Centre of Excellence in Bengaluru and Mumbai, established in 2020 as a 100% subsidiary of our parent company.

The centre provides support services across various functions such as IT, KYC/AML, Credit, Operations etc. to our offices globally. We plan to significantly ramp up our growth over the next 18-24 months while servicing our global network across Americas, EMEA and Asia Pacific.

Job details:

We are seeking a highly motivated and experienced Resource Manager to oversee contractors who are part of the CIAM and SIEM & SOAR teams. The Resource Manager will be responsible for managing day-to-day operations, ensuring that the offshore team meets performance standards, and aligning their work with our strategic goals.

Responsibilities:

  • Team Management: Oversee offshore contractors, ensuring they meet job responsibilities and performance standards.
  • Coordination: Facilitate communication and cross-functional collaboration between offshore contractors and onshore teams, including engineering, IT, and business units.
  • Performance Monitoring: Regularly review and assess performance of offshore contractors, provide feedback, and implement improvement plans as necessary.
  • Resource Allocation: Ensure offshore team is adequately staffed and resources are allocated efficiently to meet project deadlines.
  • Vendor Management: Manage relationships with offshore vendors, ensuring contracts are adhered to and quality of work meets our standards.
  • Reporting: Generate and present regular reports on performance and progress of offshore team to senior management.
  • Compliance: Ensure all offshore operations comply with our policies and procedures, as well as relevant legal and regulatory requirements.
  • Training and Development: Identify training needs and opportunities for offshore contractors to enhance skills and knowledge.

Requirements:

  • Experience: At least 7+ years of experience in technology project management, with focus on managing offshore teams.
  • Technical Knowledge: Familiarity with CIAM and SIEM & SOAR technologies, including products such as Ping Identity, Okta, Transmit Security, and Splunk.
  • SIEM & SOAR – Elastic or Splunk or Cribl, Torq – either of them (3 yrs).
  • AI & ML.
  • Leadership Skills: Strong leadership and team management skills, with ability to motivate and guide diverse team, experience handling team size of 5-10.
  • Communication Skills: Excellent verbal and written communication skills, with ability to effectively communicate with both technical and non-technical stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills, with ability to identify and address issues proactively.
  • Education: Bachelor's in computer science, IT, or related field.

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