Senior Call Centre Manager
23 hours ago
We are seeking a highly skilled and experienced Call Centre Team Lead to manage a team of professionals handling Background Verification (BGV) processes.
This role involves leading, motivating and supervising a team of BGV call centre executives, monitoring live and recorded calls to ensure quality, accuracy and compliance with internal standards, overseeing the timely closure of verification cases while ensuring adherence to defined TATs (Turnaround Times), providing ongoing coaching, feedback and performance evaluations to improve individual and team performance, handling escalations effectively and coordinating with internal departments, ensuring strict adherence to data privacy, confidentiality and security protocols, conducting refresher and training sessions to keep the team updated on process changes and compliance requirements.
The ideal candidate will have graduated in any discipline, possess 3-5 years of experience in a call centre environment, preferably in Background Verification (BGV) or the BPO industry, strong verbal and written communication skills, proficiency in MS Excel and call monitoring tools, high attention to detail and the ability to manage multiple priorities in a fast-paced environment.
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Senior Contact Centre Manager
3 days ago
Kannur, Kerala, India beBeeTeamLead Full time ₹ 75,00,000Team Lead PositionJob Overview:A team lead role is available for a seasoned professional with experience in contact centre management.Responsibilities:Supervise and manage a team of bank staff and outsourced staff to ensure seamless operations.A minimum of 5 years of experience in inbound/outbound contact centre (banking/NBFC process) is required for this...
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Centre Operations Manager
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Kannur, Kerala, India beBeeCentre Full time ₹ 4,00,000 - ₹ 8,00,000Job Title: Centre Operations ManagerThe role of Centre Operations Manager is pivotal in ensuring the seamless delivery of outpatient services. This individual will be responsible for managing day-to-day activities, patient records, and coordination with medical staff.This position requires strong organisational skills, effective communication abilities, and...
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Centre Operations Manager
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Kannur, Kerala, India beBeeOperations Full time ₹ 9,00,000Job Title: Centre Operations ManagerThis role involves overseeing the day-to-day operations of a large indoor play centre and party venue, ensuring exceptional customer experiences. The successful candidate will be responsible for managing multiple teams, leading events from start to finish, and maintaining high standards of cleanliness and maintenance.Key...
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Executive Support Professional
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Kannur, Kerala, India beBeeChief Full time ₹ 20,00,000 - ₹ 25,00,000Job DescriptionThe role of Chief of Staff to a Centre of Excellence Head involves providing strategic support and day-to-day management of the Centre.Key responsibilities include coordinating between internal teams, streamlining processes, and providing executive support to the Head of the Centre of Excellence.
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High Salary Supermarket Manager
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Kannur, Kerala, India METREO CENTRE HYPERMARKET Full time- Supermarket Manager Purchase Operations Location Metreo Centre Supermarket - Mundayad Varam Kannur Reporting To Director Business Head Role Overview Metreo Centre Supermarket is opening a new branch at Mundayad Varam We are looking for a dedicated and experienced Supermarket Manager to handle operations purchasing and staff...
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Regional Manager
5 days ago
Kannur, Kerala, India Bajaj Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob PurposeThis position is open with Bajaj Finance ltd.Culture Anchor:Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.Transform Continuously - Explores opportunities and encourages...
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Data Centre Cooling Specialist
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Kannur, Kerala, India beBeeHvac Full time ₹ 1,00,00,000 - ₹ 1,50,00,000Job OverviewThe role of the Assistant HVAC Sales Manager is a dynamic and challenging position that requires a high level of expertise in HVAC sales, particularly in data centres. Our ideal candidate will have 6-8 years of experience in this field and will be responsible for generating sales for cooling applications from large clients.The successful...
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Operations Manager
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Senior Technology Project Manager
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Kannur, Kerala, India beBeeresource Full time ₹ 2,00,00,000 - ₹ 2,50,00,000About our organization:We are a global financial services provider with a network spanning over 40 markets. Our scope of commercial and investment banking products and services extends to businesses, governments, and individuals worldwide.Our parent company is one of the world's leading financial groups, with about 120,000 employees and a history dating back...
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Senior Career Opportunities
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Kannur, Kerala, India beBeeCareer Full time ₹ 12,00,000 - ₹ 25,00,000Establishing a successful career requires being part of a dynamic and experienced team. We are seeking skilled professionals to fill the following positions:Solutions Consultant - InsuranceTransition Senior Manager - MortgageTransition Manager - BankingRisk and Compliance Officer - Finance and AccountsBack Office Support - Non VoiceContact Centre Agent -...