Relationship Development Executive

4 days ago

Kannur, Kerala, India beBeeCustomer Full time ₹ 2,40,000 - ₹ 24,00,000
Customer Relationship Manager

Job Description

As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our customers to drive business growth and customer satisfaction.

This is an exciting opportunity to join our team as a Customer Relationship Manager and contribute to the success of our organization.

Key Responsibilities:
  • BUILDING RELATIONSHIPS: Develop and maintain strong relationships with existing customers, identifying opportunities to increase sales and improve customer satisfaction.
  • CUSTOMER SERVICE: Provide exceptional customer service by responding promptly to customer queries and resolving issues in a timely manner.
  • PROMOTIONAL ACTIVITIES: Plan and execute promotional activities to engage customers and promote our products and services.
  • COMMUNICATION SKILLS: Excellent verbal and written communication skills are essential to communicate effectively with customers, colleagues, and other stakeholders.
  • NEGOTIATION SKILLS: Ability to negotiate effectively with customers to meet their needs and resolve disputes in a mutually beneficial way.
Requirements

To be successful in this role, you will need:

  • EXPERIENCE: At least 1 year of experience in a customer-facing role.
  • QUALIFICATIONS: Graduation or equivalent qualification.
  • SKILLS: Strong communication, negotiation, and problem-solving skills.
Benefits

As a Customer Relationship Manager, you will enjoy a competitive salary, benefits package, and opportunities for career development and advancement.

Some of the key benefits include:

  • SALARY: Competitive salary ranging from $20,000 per month.
  • BENEFITS PACKAGE: Comprehensive benefits package including provident fund, cell phone reimbursement, and more.
Work Environment

As a Customer Relationship Manager, you will work in a fast-paced and dynamic environment where no two days are ever the same.

You will have the opportunity to work with a diverse range of customers, build strong relationships, and drive business growth and customer satisfaction.

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