Cyber Crime Resolution Expert

3 days ago


Jaipur, Rajasthan, India Suncrypto Full time

Suncrypto seeks a highly skilled Cyber Crime Resolution Expert to manage and resolve disputes related to cyber crime incidents. The ideal candidate will have a robust background in cyber crime laws, comprehensive knowledge of digital forensics, and a deep understanding of banking systems and financial operations.

The successful candidate will exhibit exceptional problem-solving abilities, clear and empathetic communication skills, and the capacity to handle sensitive information with discretion and adherence to confidentiality protocols. Their role will require proactive engagement to identify the root causes of cyber crime-related disputes, recommend preventive measures, and contribute to the development of best practices for fraud detection and risk mitigation within Suncrypto.

The estimated salary for this position is $90,000 - $120,000 per year, depending on experience. This figure is based on industry standards for similar positions in Jaipur.

Key Responsibilities:
  • Complaint Resolution: Investigate and resolve customer complaints related to cyber crime incidents.
  • Crisis Communication: Provide clear and timely communication to customers during sensitive cases, ensuring their confidence and compliance with regulatory protocols.
  • Evidence Collection and Analysis: Gather and analyze digital evidence to support investigations and dispute resolutions.
  • Collaboration with Stakeholders: Work with law enforcement agencies, including Cyber crime Cells, to file and follow up on complaints.

The successful candidate will possess strong analytical and critical thinking skills, as well as the ability to work collaboratively with various departments and stakeholders. They will also stay updated on emerging cyber threats and regulatory changes to ensure that Suncrypto remains compliant and prepared to tackle new challenges.



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