International Customer Support Professional
1 week ago
We are seeking a professional to manage our customer support operations internationally.
Key Responsibilities:
- Handle inbound and outbound customer communication via email, chat, and phone for international customers in English.
- Resolve customer queries related to products, services, orders, and payments with accuracy and efficiency.
- Maintain a positive, empathetic, and professional attitude towards customers at all times.
- Update customer records and interactions in CRM systems accurately and timely.
- Coordinate with internal teams to resolve customer issues effectively.
- Monitor customer feedback and report recurring issues to management for process improvement.
- Meet individual and team performance metrics, including response time, customer satisfaction score (CSAT), and resolution time.
Requirements:
- Bachelor's degree in any discipline.
- Excellent written and spoken English communication skills.
- Prior experience in customer service, preferably in an international BPO or shared service environment.
- Good computer skills, including MS Office and CRM software.
- Ability to handle stressful situations calmly and professionally.
- Strong problem-solving skills and attention to detail.
-
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...
-
Customer Support Intern
1 week ago
Bengaluru, Karnataka, India Frido Full timeAbout usFrido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to...
-
International Customer Support
2 weeks ago
Bengaluru, Karnataka, India Your Pitchh Full time ₹ 4,80,000 per yearInternational Voice Process To schedule an Interview call SHOAIBRequirements:- - Excellent Communication in English.- Freshers and Experienced are welcome to apply- Immediate joiners only. Job Description: As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India Professional Posse Consultancy Full time ₹ 5,00,000 - ₹ 10,00,000 per yearGreetings from professional pose We are hiring for :-Customer service chat process 5 days working Rotational shift and offsSalary range : k Need good communication skills Do send ur CV at Chat support Perks and benefitsWork from home Pf and EsiInternet allowance
-
Customer Support Professional
2 weeks ago
Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878About this Role:We are seeking Customer Support Professionals for our International Voice operations. This is a great opportunity for individuals with 0-3 years of experience in customer service.Key Requirements:Education: High school diploma, vocational training or equivalent requiredCommunication Skills: Excellent spoken and written English language...
-
Global Customer Support Professional
1 week ago
Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000International customer support is a challenging and rewarding career path that requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.Job DescriptionWe are seeking a skilled and experienced customer support specialist to join our team. The ideal candidate will have a proven track record...
-
International Customer Support Associate
6 days ago
Bengaluru, Karnataka, India Wroots Global Full time ₹ 36,00,000 - ₹ 42,00,000 per yearInternational Voice Process ExecutiveFor schedule a interview contact to- HR Pravallika Job Summary:As an International Voice Process Executive, you will serve as the vital link between global customers and the organization, delivering real-time voice support across diverse regions and time zones. This role goes beyond answering calls it requires strategic...
-
International Banking Customer Support
1 week ago
Bengaluru, Karnataka, India Wroots Global Full time ₹ 6 per year-International Voice Process BTo schedule an Interview call SHOAIBRequirements:-Excellent Communication in English.Experienced are welcome to applyImmediate joiners only.Job Description:As an International Voice Process Associate for a International Banking Customer Support domain, you will be responsible for handling customer calls from international...
-
International Customer Support Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 2,70,000 - ₹ 3,78,000Job Description: We are seeking a highly skilled International Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.Key Responsibilities:Respond to customer inquiries in a timely and professional...
