
International Banking Customer Support
5 days ago
-International Voice Process B
To schedule an Interview call SHOAIB
Requirements:-
Excellent Communication in English.
Experienced are welcome to apply
Immediate joiners only.
Job Description:
As an International Voice Process Associate for a International Banking Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Candidates Should have language proficiency and strong communication skills to handle
customer support in a fast-paced environment.
Handle inbound queries from customers in a professional and friendly manner.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including call handling time, customer
satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
Work Location: Manyata Tech Park
Shifts: UK Shift (5 days work /2 days off)
Salary- Upto 6 LPA
Immediate Joiners Only
Interested Candidates Can Contact & share Resume To SHOAIB)
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