International Banking Customer Support

6 days ago


Bengaluru, Karnataka, India Wroots Global Full time ₹ 3,60,000 - ₹ 7,20,000 per year

-International Voice Process B

To schedule an Interview call SHOAIB

Requirements:-

  • Excellent Communication in English.

  • Experienced are welcome to apply

  • Immediate joiners only.

Job Description:

As an International Voice Process Associate for a International Banking Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.

Key Responsibilities:

  • Candidates Should have language proficiency and strong communication skills to handle

customer support in a fast-paced environment.

  • Handle inbound queries from customers in a professional and friendly manner.

  • Identify and resolve customer complaints by providing timely solutions.

  • Maintain a high level of customer satisfaction by addressing inquiries promptly.

  • Meet individual and team performance metrics, including call handling time, customer

satisfaction, and issue resolution.

  • Work collaboratively with cross-functional teams to resolve escalated issues.

  • Work Location: Manyata Tech Park

  • Shifts: UK Shift (5 days work /2 days off)

  • Salary- Upto 6 LPA

  • Immediate Joiners Only

Interested Candidates Can Contact & share Resume To SHOAIB)

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