
International Banking Associate
5 days ago
Customer Support Advisor - International Banking Process
To schedule an Interview call HR Vishal)
Requirements:-
- Graduates are welcome to apply.
- Excellent Communication skills in English.
- Minimum 1 year of International Banking Voice experience.
- Candidates who are in Bangalore are only Preferred.
- Immediate joiners only
Job Description:
As an International Voice Process Associate for a Banking domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Handle inbound queries from customers in a professional and friendly manner.
- Identify and resolve customer complaints by providing timely solutions.
- Maintain a high level of customer satisfaction by addressing inquiries promptly.
- Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.
- Work collaboratively with cross-functional teams to resolve escalated issues.
- Work Location: Manayata Tech Park, Bangalore, Karnataka
- Shifts: Rotational Shift (5 days work /2 days off)
- Salary- Upto 5.5 LPA
- Immediate Joiners Only
Interested Candidate Can Contact To HR Vishal)
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