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Director of Sales Strategy and Operations

1 month ago

Hyderabad, Telangana, India Stark Full time

About Stark:

We are a trailblazer in SaaS-based solutions, empowering businesses with cutting-edge technologies tailored for CRM and sales automation. Our flagship product, CRM.io, is revolutionizing how businesses engage with their customers, offering an all-in-one platform for streamlined operations and actionable insights.

Role Overview:

We are seeking a dynamic and visionary Director of Sales Strategy and Operations to lead and scale the CRM.io Sales division. As the Director, you will work closely with the executive team to define and execute strategic initiatives, drive operational excellence, and ensure sustainable growth in the CRM market. This role is pivotal in shaping CRM.io's operational framework, enhancing customer engagement strategies, and driving revenue performance.

Key Responsibilities

- Develop and implement operational strategies to support the overall growth and vision of CRM.io.

- Collaborate with the CEO and other executives to refine the company's business and sales strategies, aligning them with market demands and customer needs.

- Oversee the CRM.io sales team, ensuring they meet revenue and market share objectives, by developing data-driven sales forecasts, KPIs, and performance metrics.

- Identify and implement best practices to optimize the sales funnel and customer acquisition, fostering a culture of accountability and continuous improvement within the team.

- Build scalable processes and workflows to improve efficiency across sales, customer support, and client success, partnering with product teams to ensure CRM.io's offerings align with market demands and customer needs.

- Stay ahead of CRM trends, technology advancements, and competitor strategies to maintain a competitive edge, representing CRM.io at industry events and forums to enhance the company's visibility and reputation.

Qualifications and Skills

Experience:

- 15+ years of progressive experience in sales leadership, operations, or executive roles within SaaS, CRM, or related technology industries, with a proven track record of scaling operations and driving revenue growth in B2B markets.

Skills:

- Exceptional strategic thinking and problem-solving abilities, with a strong understanding of CRM systems, sales processes, and go-to-market strategies.

- Excellent interpersonal and communication skills to engage with diverse teams and stakeholders, including investors, partners, and enterprise customers.

- Deep knowledge of AI-driven CRM solutions is a strong advantage, along with hands-on experience with modern sales enablement tools and analytics platforms.

Estimated Salary: $150,000 - $200,000 per year.

The ideal candidate will have a Bachelor's degree in Business Administration, Marketing, or a related field, with an MBA preferred.