
Devotion Travel Experience Coordinator
1 day ago
You will play a pivotal role in ensuring a seamless experience for our users.
- Connect with users after booking to confirm details and guide them through the next steps.
- Share and update the yatra itinerary and assist with any changes or clarifications.
- Help customers redeem coupons or discounts and resolve related queries.
- Serve as the single point of contact for customers, ensuring a smooth experience throughout their journey.
- Collect post-travel feedback to improve future yatras.
- Coordinate with internal teams to ensure timely communication and service delivery.
About Devotional Travel
We are dedicated to developing mobile and web applications catering to the devotional needs of millions of users across the globe. Our mission is to enrich individuals' spiritual lives through innovative technology, offering seamless access to sacred pilgrimages & rituals, divine teachings, and a vibrant community.
The devotion market is a significant opportunity in India, primarily offline and unorganized. Of this market, temples drive revenue from offerings, services, and commerce. There are numerous temples in India, many of which have historical and cultural significance. Tourism to these places is a substantial opportunity.
Role Responsibilities
Your primary responsibilities will include:
- Providing exceptional customer support and guidance.
- Managing yatra itineraries and resolving related queries.
- Assisting customers with coupon redemption and discount inquiries.
- Coordinating with internal teams to ensure timely communication and service delivery.
- Collecting post-travel feedback to enhance future yatras.
What You'll Gain
This role offers a unique opportunity to gain hands-on experience in operations within the spiritual travel industry.
You will develop skills in customer engagement and service workflows, contributing to a purpose-driven product that impacts lives meaningfully.
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