Service Delivery Manager

Job Summary :We are seeking a highly organized and client-focused Service Delivery Manager to join our team. In this role, you will be responsible for overseeing the delivery of our services to clients, ensuring adherence to SLAs, and driving continuous improvement in our service delivery processes. You will act as the primary point of contact for clients,...

Job Title: Service Delivery ManagerLocation: MumbaiExperience: 10-12 yearsSalary : 20 LPAThe Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings,...

Looking for Immediate to 30 days joiners only Job Summary:The Regional Delivery Manager (RDM) IT Infrastructure is responsible for overseeing the end-to-end delivery of IT infrastructure services within a specific geographic region. This includes managing operations, ensuring service level agreements (SLAs) are met, coordinating with stakeholders, and...

IT Service Delivery Manager Job ProfileOverview of the role and key responsibilities in IT service delivery.Key Responsibilities:To lead and manage the IT Service Delivery Team to ensure that end users receive timely and effective IT support.Monitor productivity and quality metrics to guarantee Service Level Agreements are consistently met.Support senior IT...

Job Title: Service Delivery Manager ApplicationExperience: 12+ YearsLocation: Mumbai / Navi Mumbai (WFO)Department: IT / Service DeliveryJob Summary:We are seeking an experienced Service Delivery Manager with over 12 years of expertise in managing application services and ensuring seamless delivery to clients. The ideal candidate will have a proven track...

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.Service Delivery Manager - CybersecurityAbout Trend MicroTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise,...

JOB DESCRIPTIONJOB TITLE : Vice President / General Manager Service Support & DeliveryREPORTING TO : Chief Executive Officer, CMS Computers.DEPARTMENT : Service DeliveryLOCATION : MumbaiThe Role : VP/GM Service Support & Delivery (SSDM) is responsible for CMSs client experience, co-coordinating the delivery of solution and services to key clients harnessing...

Job Summary:This role involves overseeing the delivery of IT services, ensuring excellent service quality and minimal impact on customers.Key Responsibilities:Manage the IT service delivery team to provide leadership and guidance for optimal performance.Develop and manage service management processes and procedures.Oversee incident and problem management to...

Key Leadership Role: Service Delivery HeadJob Summary:Lead and manage IT Infrastructure service delivery operations across India, overseeing service towers such as NOC, SOC, Data Center, Cloud Operations, and End User Computing. Ensure client satisfaction, operational efficiency, SLA compliance, and continuous performance improvement at PAN India...

The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings, capacity planning and forecast, operations and headcount forecast and budgeting, vendor...