
Sales Operations Leader
2 days ago
Job Overview
This role leads the sales operations within a learning center, overseeing key performance indicators and driving growth through efficient processes.
">- Key Responsibilities:
- Establishing Performance Metrics: Develop and implement metrics to evaluate team performance, provide coaching and training to enhance sales skills.
- Process Improvement: Continuously analyze and refine the sales process, identifying areas for enhancement and implementing streamlined approaches.
- Customer Relationships: Oversee customer relationships, ensuring high satisfaction and retention.
- Sales Growth: Maximize conversion of leads to enrollments.
- Marketing Collaboration: Work with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
- Reporting and Insights: Generate regular reports on sales performance, enrollment data, and other key metrics, providing insights to senior management for strategic decision-making.
- Policies and Compliance: Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations.
- Content Development: Understand the content development process, work with educational content across all levels.
- Collaboration and Strategy: Develop strategies closely with franchisees and instructors to drive learner outcomes and referrals.
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