
Telehealth Sales Team Manager
4 days ago
Transforming healthcare is a mission that resonates deeply within us. Our vision is to make quality medical care accessible and affordable for all.
The ChallengeAs a seasoned leader, you will be entrusted with the responsibility of spearheading a high-performing team of 60+ telesales professionals.
- Lead by example, mentoring and guiding your team towards unparalleled success.
- Be the go-to authority for escalations, problem-solving, and critical decision-making.
- Cultivate an environment where goals are consistently exceeded, not just met.
- Foster a culture of excellence, driving sales outcomes while maintaining exceptional call quality.
- Collaborate with our Quality team to monitor performance metrics, coach underperformers, and recognize top achievers.
- Leverage data-driven insights to develop tailored strategies for improvement.
- Own attendance, rosters, and workforce planning to ensure seamless daily operations.
- Anticipate challenges by analyzing data and implement contingency plans to maintain uninterrupted order flow.
- Ensure accuracy and timeliness in order processing at all times.
- Identify bottlenecks and implement more efficient processes to drive growth.
- Conduct regular training sessions to enhance sales skills and product knowledge.
- Identify high-potential performers and nurture them into future leaders.
- Uphold discipline, professionalism, and company values throughout the organization.
- Establish a culture of respect, collaboration, and performance-driven camaraderie.
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