Customer Support Program Manager

15 hours ago


Lucknow, Uttar Pradesh, India beBeeAnalytical Full time ₹ 45,00,000
Customer Support Associate

We are seeking a highly organized and detail-oriented individual to manage our programs, ensuring seamless execution and excellent learner experience.

The role involves collaborating with internal teams, learners, and external partners to meet program timelines and deliver high-quality results.

  • Manage end-to-end program execution, including scheduling, tracking, and reporting.
  • Coordinate with internal teams, faculty, and external partners to achieve program objectives.
  • Deliver exceptional learner onboarding, communication, and engagement during the program.
  • Analyze program data to identify areas for improvement and implement changes.
  • Serve as the primary point of contact for learners and stakeholders, resolving queries efficiently.
Requirements
  • Bachelor's degree in a relevant field.
  • 0–3 years of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills welcome).
  • Strong analytical skills, proficiency in MS Excel, and basic data handling.
  • Excellent verbal and written communication skills.
  • Well-organized, detail-oriented, and able to handle multiple tasks.
  • Comfortable working in a fast-paced environment with minimal supervision.


  • Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Roles & Responsibilities: As a Blinkit Customer Care Executive, you'll handle delivery partner queries and resolve issues via phone.Eligibility Criteria:-Excellent Communication SkillsGraduate & UndergraduatePermanent Work from Home (WFH)Fresher & ExperiencedA laptop with a minimum of 8 GB RAM & Windows 10 is mandatory.On-the-Job Training6 days working and 1...


  • Lucknow, Uttar Pradesh, India beBeeProgramManagement Full time ₹ 25,00,000 - ₹ 30,00,000

    About McDonald's:As a recognized global brand, McDonald's serves 70 million customers daily across over 100 countries.We lead through values centered on inclusivity, service, integrity, community, and family. From supporting Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values drive us to use our scale...


  • Lucknow, Uttar Pradesh, India beBeeProgram Full time ₹ 40,00,000 - ₹ 45,00,000

    About the Role We are looking for a Program Support Specialist to help manage and deliver our programs. This role involves collaborating with internal teams, learners, and external partners to ensure timely execution and a great learner experience.Key Responsibilities:Support end-to-end program execution, including scheduling, tracking, and...


  • Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 16,00,000 - ₹ 24,00,000

    Job Title:Customer Service Team LeadJob Description:We are seeking an experienced Customer Service Team Lead to drive exceptional customer service, monitor performance, coach team members, and ensure they have the right tools and resources to succeed in a positive work environment.Key Responsibilities:Team Management: Manage and lead a team of customer...

  • Manager - OPS

    2 days ago


    Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesManage day-to-day operations of the team, ensuring efficient call handling, shrinkage control, and attrition management.Oversee AHT calculation and reporting to ensure accurate tracking of agent performance.Develop and implement strategies to reduce shrinkage rates and improve overall operational efficiency.Lead by example, setting...


  • Lucknow, Uttar Pradesh, India Shobha Shringar Jewellers Full time

    About Us: Shobha Shringar Jewellers is a luxury jewelry brand known for its exquisite craftsmanship and timeless elegance. With a legacy of over 40 years, we blend tradition with contemporary artistry, offering finely crafted pieces that celebrate heritage and sophistication. Working model: Onsite Location: Walkeshwar, MumbaiDays: Monday - SaturdayTimings:...


  • Lucknow, Uttar Pradesh, India beBeeManagement Full time ₹ 18,00,000 - ₹ 21,00,000

    Program Management Lead RoleThis role is responsible for delivering insights to support executive conversations and decisions, across multiple initiatives. It involves monitoring adoption and performance metrics, supporting team collaboration and planning activities, and assisting with program governance and audience-based reporting.Key responsibilities...

  • Program Manager

    17 hours ago


    Lucknow, Uttar Pradesh, India beBeeProject Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Title: Project CoordinatorWe are seeking a highly skilled and experienced professional to oversee the planning, implementation, and monitoring of quality support programs in assigned states.Key Responsibilities:Design and execute Quality Support Programs in assigned statesOptimize school infrastructure and facilities including functional libraries,...


  • Lucknow, Uttar Pradesh, India beBeeEntrepreneurial Full time ₹ 12,00,000 - ₹ 20,00,000

    Program Manager Job Description Position: Lead-OutclassLocation: GurgaonWorking Days: Monday- Saturday (Saturdays-WFH)Experience Required: 3-7 yearsThe role focuses on driving Outclass challenges that equip students with real-world problem-solving and entrepreneurial skills.This position requires strong organizational skills, creativity in program design,...


  • Lucknow, Uttar Pradesh, India beBeeProject Full time ₹ 15,00,000 - ₹ 25,00,000

    Job TitleAbout Us:A leading global brand with restaurants serving 70 million customers daily across over 100 countries. Our growth strategy focuses on staying ahead of customer needs and realizing further growth potential.We lead through our values centered on inclusivity, service, integrity, community, and family. From supporting charitable initiatives to...