
Strategic Program Manager
2 days ago
About McDonald's:
As a recognized global brand, McDonald's serves 70 million customers daily across over 100 countries.
We lead through values centered on inclusivity, service, integrity, community, and family. From supporting Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values drive us to use our scale for good: good for our customers, people, industry, and planet.
Job Title: Director - Program Management
Job DescriptionThe Director, Program Management role drives cross-functional alignment across multiple GBS initiatives by maintaining the Integrated Workplan, facilitating planning workshops, and assisting with resource forecasting.
Key Responsibilities:- Maintain a comprehensive program workplan across GBS initiatives with multiple views tailored to different audiences.
- Conduct regular check-ins with initiative and market representatives to ensure plan accuracy.
- Standardize and facilitate forecasting of resource needs across markets.
- Identify and communicate strategic insights from integrated plans to optimize timelines and resourcing across the program.
- Support preparation and facilitation of integrated planning workshops to align program strategy with market needs.
- Raise and help mitigate potential dependencies, risks, or other issues through appropriate governance channels.
- Socialize integrated plans with market and initiative forums for validation and with executive forums for awareness.
- Oversee smooth user experience of project management tooling and assist with continuous learning.
- Support collaboration and synthesization between Integrated PMO, initiative project teams, Transformation Management Office, and horizontal capabilities.
- Introduce Leads and PMs to Integrated PMO ways of working, standards, and onboarding materials.
- Build and maintain strong relationships across markets and initiatives to support alignment.
Qualifications:
- Bachelor's degree in a related field required.
- Overall 15+ years of experience.
- Minimum 8 years of experience in project or program management.
- Skilled with Microsoft Office suite (Word, Excel, PowerPoint, SharePoint).
- Experience with project management tools (e.g., Planview, Jira, Smartsheet).
- Experience maintaining workplans across initiatives and geographies.
- Skilled in deriving strategic insights from plans and forecasting models.
- Experience in resource management and capacity planning.
- Experience leading workshops with executive-level, global stakeholders.
- Effective communicator with ability to customize messaging for varying audiences.
- Strong stakeholder management and executive communication skills.
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