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Business Systems Analyst
1 month ago
FCM Travel India Overview
FCM is a global leader in travel management, providing personalized experiences for clients worldwide.
We have operations in over 97 countries and are part of the Flight Centre Travel Group, dedicated to innovation and excellence in business travel solutions.
Job Title: Business Systems Analyst - Travel Solutions
Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum
This critical role requires strong technical skills and business acumen. You will work closely with stakeholders to analyze business needs and translate them into clear requirements.
Primary Responsibilities:
- Requirements Gathering & Analysis: Facilitate the gathering of business requirements and conduct detailed user story mapping with key stakeholders.
- Analyze existing business processes, systems, and performance to identify gaps and areas for improvement.
- Documentation & Reporting: Develop and maintain clear and detailed product requirement documents, ensuring they adhere to best practices and support scalability.
- Document business rules, functional and non-functional requirements, and system specifications.
- Collaboration & Solution Development: Work closely with Product Managers, Engineering Managers, Solution Architects, and Test Teams to design, develop, and implement new platform features or bug fixes.
- Serve as a bridge between business stakeholders and development teams to ensure solutions meet business objectives.
Key Skills & Qualifications:
- Technical Experience: Minimum of 8 years experience in technical business analysis, with a proven track record in analyzing and documenting complex business and technical requirements.
- Tools & Methodologies: Proficiency with the Atlassian Suite (Confluence, JIRA) for requirement management, documentation, and agile project tracking.
- Communication & Collaboration: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders and vice versa.
- Facilitation & Stakeholder Management: Strong facilitation skills, with the ability to lead requirements gathering workshops and drive consensus among diverse stakeholders.
Additional Requirements:
- Travel Industry Experience: Experience in the travel industry, particularly in the business or corporate travel space.
- Agile Methodology: Familiarity with Agile software development methodologies and frameworks.
Why Join FCM Travel India?
- Career Growth Opportunities: FCM offers great opportunities for career progression, ongoing professional development, and global mobility within the Flight Centre Travel Group.
- Diverse Work Environment: Collaborate with a team of experts across various disciplines and regions, driving innovation and excellence.
- Global Impact: Work for one of the world's largest and most innovative travel management companies, with a presence in over 97 countries.
