Business Systems Analyst

2 weeks ago

Noida, Uttar Pradesh, India MhyMatch Full time

The Business Systems Analyst will play a critical role in bridging the gap between business needs and technical implementation. This role involves engaging with stakeholders, gathering and documenting requirements, supporting product development, and ensuring our products align with market demands and business goals.

As a key member of the Product team at MhyMatch, you will be responsible for analyzing business requirements and developing solutions that meet the needs of our customers. You will work closely with cross-functional teams to ensure that our products are aligned with market demands and business goals.

The ideal candidate should have strong analytical skills, excellent written and verbal communication, problem-solving abilities, basic project management skills, and familiarity with Agile/Scrum development processes. A proactive, detail-oriented, and committed individual who is passionate about delivering high-quality results will thrive in this role.

Key Responsibilities:

  • Engage with stakeholders to gather detailed requirements and ensure alignment with business objectives
  • Document requirements clearly and comprehensively to facilitate effective communication and implementation
  • Conduct gap analysis to identify discrepancies between current product capabilities and market or customer requirements
  • Create user stories and use cases to guide the development team and ensure product alignment with business needs
  • Help prioritize the product backlog to ensure timely and effective product development
  • Write functional specifications and collaborate with technical teams to translate business requirements into technical requirements
  • Define acceptance criteria for new features and enhancements to ensure product quality and alignment with business needs
  • Assist in developing test plans and cases to ensure comprehensive testing and validation
  • Participate in user acceptance testing (UAT) to validate that the product meets business needs and requirements
  • Conduct market research to understand industry trends, customer needs, and competitor offerings to inform product strategy
  • Contribute to the product roadmap to ensure alignment with business goals and market demands
  • Articulate the value proposition of new features or products to stakeholders to ensure buy-in and support
  • Act as a bridge between technical and non-technical teams to facilitate effective communication and collaboration
  • Facilitate workshops and training sessions to ensure stakeholder alignment and understanding
  • Interact with customers to gather feedback on current products and understand their pain points
  • Analyze customer feedback to identify opportunities for product improvements and new feature development
  • Analyze and improve internal business processes to enhance efficiency and productivity
  • Develop and maintain documentation standards to ensure consistency and clarity
  • Plan deployments, considering the unique challenges of different customer environments to ensure successful implementation
  • Work with customers to document their specific customization needs to ensure tailored solutions
  • Help design and refine subscription models to ensure alignment with market demands and business goals
  • Ensure SaaS products meet data security and compliance requirements to protect customer data and maintain trust

Requirements:

  • 8 to 10 years of experience with at least 3 years in a BA role for product business in any domain
  • Proven experience as a Business Analyst in a multi-product SaaS/on-premises environment, familiarity with software development processes
  • Strong analytical skills, excellent written and verbal communication, problem-solving abilities, basic project management skills, and familiarity with Agile/Scrum development processes
  • Head Count: 1

Location: Noida

Estimated Salary: ₹800,000 - ₹1,200,000 per annum, depending on experience

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