Business Technology Analyst
6 hours ago
Job Title: Salesforce Business Analyst
Job Type: Full-time
Location: Noida/Bangalore
About Company
Mirketa Software Pvt. Ltd. is a leading technology company that provides innovative solutions to its clients. We are seeking an experienced Salesforce Business Analyst to join our team.
Responsibilities
- Collaborate with stakeholders to gather, analyze, and document business requirements for projects.
- Develop and maintain knowledge of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, CPQ, and Industry Cloud (if applicable).
- Work with cross-functional teams to build sustainable applications.
- Evaluate current business processes, identify areas for improvement, and recommend solutions to enhance efficiency and effectiveness.
- Analyze relevant industry data to identify trends, opportunities, and areas for improvement.
- Design and implement technology solutions that meet business needs.
- Create detailed business requirement documents (BRDs), functional requirement documents (FRDs), and user stories.
- Act as a liaison between business units, technology teams, and external vendors to ensure clear communication and alignment of goals.
- Assist in the planning, execution, and management of travel-related projects, ensuring they are delivered on time and within scope.
- Develop test plans, conduct testing, and validate the functionality of implemented solutions to ensure they meet business requirements.
- Provide training and support to end-users and ensure a smooth transition to new systems or processes.
Requirements
To be successful in this role, you should have:
- B.Tech. with CS or IT, MCA with at least 5 years of Salesforce experience.
- Excellent knowledge of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, CPQ, and Industry Cloud (if applicable).
- Proven track record of successfully analyzing and documenting business requirements.
- Strong collaboration and communication skills.
- Ability to work effectively in a fast-paced environment.
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