
Senior Client Relationship Manager
2 days ago
Job Overview
Maven Workforce is a leading provider of staffing and recruitment solutions, empowering organizations with the right talent and workforce strategies. We specialize in building strong client partnerships and delivering end-to-end recruitment solutions across industries.
Key Responsibilities
- Act as the primary point of contact for assigned clients, ensuring effective communication and relationship management.
- Understand client requirements, workforce planning needs, and hiring strategies to deliver suitable solutions.
- Collaborate with internal recruitment and delivery teams to ensure timely and quality fulfilment of client needs.
- Drive client satisfaction through regular reviews, feedback sessions, and issue resolution.
- Identify opportunities for account growth, cross-selling, and upselling staffing and recruitment services.
- Develop client-specific engagement plans to build long-term partnerships and achieve revenue targets.
- Maintain and present reports on account performance, hiring trends, and client feedback.
- Stay updated on staffing industry trends, labour market insights, and competitor activities.
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